Reconnect Navigator in Lincoln

Lincolnshire Action Trust – Reconnect Navigator

Closing Date: 30/09/2026

Hours per week: 30 hours per week worked across 4 days or 22.5 hours can be considered to be worked across 3 days

Location: HMP Lincoln

Team: Reconnect

Salary: £19,827 (30 hours per week) and £14,870 (22.5 hours per week) (£24,454 - £28,499 FTE)

Contract type: 6 months fixed term with possibility of extension

Interview Dates

Initial Telephone Screening Interviews are expected to take place for this role on 30/09/2026

Panel Interviews are expected to take place for this role on 05/10/2026

If you are unable to attend the interview date or time, unfortunately we will be unable to rearrange this with you, unless a slot becomes available due to cancellation.

About the role

Within the role of a Reconnect Navigator, you will be required to work with individuals who experience poor mental health, learning disability, substance misuse or other psychosocial vulnerabilities to enable them to identify, implement and maintain engagement in services and positive lifestyle changes which will support their ability to engage with services to support and address their needs.

The key responsibilities and tasks within this role are:

Engage with individuals to understand barriers to engagement and change

• Understand barriers to engagement and to identify strategies for overcoming these barriers.
• Assess individual and wider needs and identify ways to manage, change, reduce or eliminate difficulties which are discouraging positive change, for example health, mental health, accommodation, finance, gambling or relationship concerns.
• Identify ways for individuals to engage with positive change lifestyle changes such as family or community integration, employment, training or education

  Identify and work with relevant agencies and networks to ensure that the best support is in place

• Research and identify the agencies and support networks which are most appropriate and most likely to enable the individual to make positive health and wider lifestyle changes
• Work with the individual and the relevant networks to encourage ongoing positive engagement and support
• Engage with prisons and probation services where relevant and attend meetings, i.e resettlement boards and other meetings in the community and custody

  Work with and support individuals to make positive lifestyle changes

  For example by:

• Helping individuals to engage and sustain engagement with agencies and networks which would provide the best help and support
• Assisting individuals to communicate and work with organisations which could affect their day-to-day life such as health / mental health providers, financial institutions, education and training establishments, employment agencies
• Support individuals to build positive relationships with the local community, friends and family
• Encouraging and helping to enable positive lifestyle changes and a new vision of the future

Adhere to relevant policies, procedures and record-keeping requirements

• To complete required funder reports to demonstrate activity and outcomes
• Ensure that prison and LAT case management systems are updated where appropriate
• Keep all records relating to the individual and the contract accurate and up to date and be able to produce all relevant information when required
• Engage fully in supervision meetings and keep your line manager properly informed of all important information pertaining to the individual cases which you are responsible for
• Ensure that all relevant LAT policies, procedures and Matrix Quality Standards are adhered to

Undertake any other duties within the overall scope of the job when required.

Link to the full job description can be found –here

This role requires the post holder to have an NVQ Level 4 in Information, Advice and Guidance. Applicants that do not currently have this qualification should not be discouraged from applying, as LAT are committed to supporting the successful candidate to complete this qualification following a successful 5 month probation period.

About us

Lincolnshire Action Trust (LAT) is a charity working within the criminal justice system. Since 2000 we have worked in Lincolnshire and surrounding areas to reconnect individuals involved in the criminal justice system with their communities. Over 20,000 clients access our services each year, and our team of staff and volunteers are a crucial element of supporting individuals in the criminal justice system.

We have a number of different teams within LAT, ranging from our resettlement services and children and families teams, to our CRS services within probation and our Women’s Centre. More information about all the services we offer can be found on our website.

Our vision is a world in which all individuals involved directly or indirectly with the criminal justice system are treated with respect, have equity of opportunity and are empowered to achieve their full potential.

We hold 5 key values, and are passionate to demonstrate these throughout our work at LAT. These are:

Achievement – Empowerment - Inspiration – Quality – Respect

We would expect all applicants to share these values and be able to demonstrate how they would approach these within their role.

Our Benefits

• 33 days annual leave per year including bank holidays (pro-rata for part time staff) increasing by one day per full year of service to a maximum of 38 days.
• A 6% employer pension contribution
• Access to an Employee Assistance Programme
• Access to a Health and Wellbeing Cash Back Scheme via Health Shield
• A holiday buy back scheme
• Ongoing commitment to wellbeing, including Wellbeing Plans for staff
• Discretionary sick pay following 3 months service
• Time off in Lieu (TOIL) system
• Payment of mileage expenses at HMRC current rate
• Ongoing commitment to training and development

Salary:

• £24,454 – Trainee salary band for those with no relevant experience or qualification
• £25,180– Middle band salary for those with some relevant experience or a relevant level 3 qualification
• £28,499 – Level 4 qualified band for those with NVQ4 in IAG or relevant experience

LAT will determine salary level at the point of offer, and the justification for this salary will be provided to you at the point of offer. LAT will support those categorised at trainee or middle band salary to complete their NVQ4 in IAG. Following completion of this qualification, salary will increase to level 4 qualified band. Staff members that are supported to complete their NVQ 4 in Information, Advice and Guidance will enter into a study agreement for this qualification. Further details about this can be discussed at interview stage.

Testimonials:

‘Lincolnshire Action Trust provided invaluable support throughout the prisoner journey. It helped new arrivals from reception onwards, supported many prisoners to build family ties and gave support on release in the departure lounge’ – HMP Lincoln Inspection Report 2025

‘Incredibly professional, very person-centred when it comes to both clients and staff. Wonderful views on work-life balance and protecting the wellbeing of staff’ – Staff Member Induction Feedback

Does this role interest you, and would you like to join LAT’s vision? Please read on to understand more about our recruitment process!

Application Process

All applicants are required to complete an application form via our website.

Unsuccessful candidates will be informed that they have not been selected for a initial telephone screening interview. Candidates that are successfully shortlisted will be contacted by the hiring manager for an initial telephone screening interview on the date listed above. If you are successful following the initial telephone screening interview, you will be contacted to confirm your interview slot for a panel interview on the date listed above. If you have not been successful after your telephone interview, this will be confirmed by email.

Successful candidates will be sent an invitation to attend a panel interview via email, which will contain the details of the interview.

Lincolnshire Action Trust is a ‘Ban the Box’ employer, this means we do not ask for details about previous criminal convictions at application stage but instead ask this at interview stage. Therefore, during the interview we will ask the following questions in line with our Safer Recruitment Procedures:

• Do you have any unspent conditional cautions or convictions under the Rehabilitation of Offenders Act 1974?
• Do you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020?

It is important that you provide accurate and factual information about any previous convictions, including offence, date of conviction and disposal. This includes both spent and unspent convictions.

Safer Recruitment and Role Requirements

Vetting:

Successful applicants will be required to gain successful vetting clearance. This will be applied for by LAT on your behalf, and you will be required to comply with all processes involved with this such as verifying documents and completing questionnaires in a timely manner. Because of this requirement, all candidates must be 18+. There is no cost to you to undergo this vetting.

Candidates should discuss any potential concerns about vetting during interview, as failure to do so may result in delays to starting in post. Failure to be granted vetting clearance is likely to result in our offer of employment being withdrawn.

DBS:

Successful applicants will be required to obtain an enhanced DBS with Adult barred list. This will also be applied for by LAT, via an external organisation. This process will be discussed further at the point of applying for the DBS. There is no cost to you to undertake a DBS.

Any concerns about information that may be contained on your DBS certificate should be discussed with the panel during the interview, as information on a DBS such as previous convictions etc may result in our offer being withdrawn, however this will be reviewed on a case by case basis.

Other Safer Recruitment checks such as references covering a three year continuous period will also be required, alongside any additional checks that are deemed necessary such as social media and internet searches.

Other useful information

Our Induction period will be predominantly based at our Head Office in Lincoln, alongside other training sessions that you may need to attend throughout your employment, and therefore the ability to travel to Lincoln is necessary.

Where your work location is not our Head Office, expenses will be paid to you for your travel there.

The successful candidate will be subject to a 5 month probationary period, in which your suitability for the role will be reviewed regularly.

If you have any questions about this role or the application process, please don't hesitate to contact HR at [email protected] or call us on 01522 806613.