Head of Business Services in Lincoln

Lincolnshire Action Trust – Head of Business Services

Closing Date: 15 October 2026

Hours per week: 15 - 22.5 hours

Location: Split between Head Office (Lincoln) and remote working

Team: Senior Leadership Team

Salary: £18,087 - £27,131 per annum (dependent on hours selected)

Contract type: Fixed term, initially until 31 December 2027

Interview Dates

Initial Telephone Screening Interviews are expected to take place for this role on the afternoon of 15th October 2026.

Panel Interviews are expected to take place for this role on Tuesday 20th October 2026 in Lincoln.

If you are unable to attend the interview date or time, unfortunately we will be unable to rearrange this with you, unless a slot becomes available due to cancellation.

About the role

Within the newly defined Head of Business Services role, you will hold responsibility for central business functions, including finance and/or HR as well as management of service/support contracts with external suppliers, ensuring compliance with relevant legislative requirements. The role will oversee external and internal communications across the organisation and with key stakeholders.

The key responsibilities and tasks within this role are:

• Membership of SLT
• Finance and/or HR Lead
• Contract Management of external support / service contracts
• Information Governance and Data Protection Lead
• Health and Safety Lead
• Communications Lead

Link to the full job description can be found here – Job Description

This is a new role within our organisation, introduced to support the next phase of our growth and development. As such, we would be keen to work with the successful candidate to develop and review the role as necessary - so please get in touch if you think your skills and experience would be of value!

About us

Lincolnshire Action Trust (LAT) is a registered charity working within the criminal justice system. Established in 2000, we work across Lincolnshire and surrounding areas to reconnect individuals involved in the criminal justice system with their local communities. Over 20,000 clients access our services each year, and our team of over 90 staff and volunteers are a crucial element of supporting individuals impacted directly and indirectly by the criminal justice system.

We have a number of different teams within LAT, ranging from our resettlement services and families teams in prisons; liaison and diversion teams in police custody suites; CRS services within probation and our Women’s Centre. More information about all the services we offer can be found on our website.

Our vision is a world in which all individuals involved directly or indirectly with the criminal justice system are treated with respect, have equity of opportunity and are empowered to achieve their full potential.

We hold 5 key values, and are passionate to demonstrate these throughout our work at LAT. These are:

Achievement – Empowerment - Inspiration – Quality – Respect

We would expect all applicants to share these values and be able to demonstrate how they would approach these within their role.

Our Benefits

• 33 days annual leave per year including bank holidays (pro-rata for part time staff) increasing by one day per full year of service to a maximum of 38 days.
• A 6% employer pension contribution
• Access to an Employee Assistance Programme
• Access to a Health and Wellbeing Cash Back Scheme via Health Shield
• A holiday buy back scheme
• Ongoing commitment to wellbeing, including Wellbeing Plans for staff
• Discretionary sick pay following 3 months service
  
• Payment of mileage expenses at HMRC current rate
• Ongoing commitment to training and development

Testimonials:

‘Lincolnshire Action Trust provided invaluable support throughout the prisoner journey. It helped new arrivals from reception onwards, supported many prisoners to build family ties and gave support on release in the departure lounge’ – HMP Lincoln Inspection Report 2025

‘Incredibly professional, very person-centred when it comes to both clients and staff. Wonderful views on work-life balance and protecting the wellbeing of staff’ – Staff Member Induction Feedback

“I have been in prison many times over the last 20 years, and I have never had so much help and support as I’ve had from LAT.They go above and beyond, and I hope things will be different for me and my family as a result of their help” – HMP Lincoln client

Does this role interest you, and would you like to join LAT’s vision? Please read on to understand more about our recruitment process!

Application Process

All applicants are required to complete an application form via our website.

Unsuccessful candidates will be informed that they have not been selected for an initial telephone screening interview. Candidates that are successfully shortlisted will be contacted by the hiring manager for an initial telephone screening interview on the date listed above. If you are successful following the initial telephone screening interview, you will be contacted to confirm your interview slot for a panel interview to be held on the date listed above. If you have not been successful after your telephone interview, this will be confirmed by email.

Successful candidates will be sent an invitation to attend a panel interview via email, which will contain the details of the interview.

Lincolnshire Action Trust is a ‘Ban the Box’ employer, this means we do not ask for details about previous criminal convictions at application stage but instead ask this at interview stage. Therefore, during the interview we will ask the following questions in line with our Safer Recruitment Procedures:

• Do you have any unspent conditional cautions or convictions under the Rehabilitation of Offenders Act 1974?
• Do you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020?

It is important that you provide accurate and factual information about any previous convictions, including offence, date of conviction and disposal. This includes both spent and unspent convictions.

Safer Recruitment and Role Requirements

DBS:

Successful applicants will be required to obtain a Basic DBS

A Basic DBS can only be applied for by the individual. LAT will reimburse the DBS fee (currently £21.50) upon proof of expenditure.

Any concerns about information that may be contained on your DBS certificate should be discussed with the panel during the interview, as information on a DBS such as previous convictions may result in our offer being withdrawn, however this will be reviewed on a case-by-case basis.

Other Safer Recruitment checks such as references covering a three-year continuous period will also be required, alongside any additional checks that are deemed necessary such as social media and internet searches.

Other useful information

Our Induction period will be predominantly based at our Head Office in Lincoln, alongside other training sessions that you may need to attend throughout your employment, and therefore the ability to travel to Lincoln is necessary.

Where your work location is not our Head Office, expenses will be paid to you for your travel there.

The successful candidate will be subject to a 5-month probationary period, in which your suitability for the role will be reviewed regularly.

If you have any questions about this role or the application process, please don't hesitate to contact HR at [email protected] or call us on 01522 806613.