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- Tasks: Administer pension records and provide excellent customer service to staff.
- Company: Join the supportive Pensions Team at Lincolnshire County Council.
- Benefits: Hybrid working, competitive salary, and a chance to make a difference.
- Other info: Opportunity for career growth in a collaborative and eco-conscious environment.
- Why this job: Be part of a team that helps secure financial futures for thousands.
- Qualifications: GCSEs in English and Maths, strong attention to detail, and customer service skills.
The predicted salary is between 25989 - 27254 ÂŁ per year.
An exciting opportunity has arisen to join our friendly and supportive Pensions Team at Lincolnshire County Council. If you have excellent customer service skills, a great eye for detail, enjoy problemâsolving and working with numbers, we would love to hear from you!
About the Role
As a Pensions Administrator, you will play a key part in delivering a comprehensive pensions service for Lincolnshire County Council. Our team administers four pension schemes:
- Local Government Pension Scheme (LGPS)
- Teachers' Pension Scheme
- Firefightersâ Pension Scheme
- NHS Pension Scheme
Together, we maintain around 12,000 pension records, delivering an accurate, efficient and customerâfocused transactional service.
In this role, you will:
- Administer and maintain pension records and data in line with scheme rules, policies and regulations.
- Ensure all data remains accurate, financially reliable and compliant with reporting requirements.
- Respond to enquiries and act as the first point of contact for staff with pension questions.
- Support employees and managers across the organisation regarding all pension schemes and associated provisions.
- Work effectively under fluctuating pressures and daily demands to deliver a responsive, highâquality service.
About You
We are looking for someone who:
- Has strong criticalâthinking skills and the ability to ask insightful questions.
- Can organise and prioritise workload to meet deadlines.
- Has excellent attention to detail and works well independently and as part of a team.
- Is proactive, adaptable and committed to continuous improvement.
- Possesses strong customer service skills and confidence with numbers.
- Holds GCSEs (AâC / 9â4) in English and Maths or equivalent.
- Has experience working in an office environment.
- (Desirable) Has previous experience within a Public Sector Pensions environment.
Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.
If you would like an open and informal discussion regards this role then please contact; Tracy Chamberlain via email tracy.chamberlain@lincolnshire.gov.uk
PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description and what you feel you can bring to this role, the team and the wider County Council.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.
Our values â collaborative, adaptable, eco-conscious, supportive, and responsible â guide everything we do. Weâre looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.
Pensions Officer in Lincoln employer: Lincoln
Contact Detail:
Lincoln Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Pensions Officer in Lincoln
â¨Tip Number 1
Get to know the Pensions Team! Reach out for an informal chat with Tracy Chamberlain. Itâs a great way to show your interest and get insider info about the role.
â¨Tip Number 2
Prepare for the interview by brushing up on your customer service skills and pension knowledge. Think of examples from your past experiences that showcase your attention to detail and problem-solving abilities.
â¨Tip Number 3
When you apply, make sure your personal statement is spot on! Clearly explain why youâre a good fit for the role and how you align with the council's values. We want to see your passion!
â¨Tip Number 4
Donât wait until the last minute to apply! The sooner you submit your application through our website, the better your chances are of standing out before the closing date.
We think you need these skills to ace Pensions Officer in Lincoln
Some tips for your application đŤĄ
Be Clear and Concise: When writing your personal statement, make sure to clearly explain why you're applying for the Pensions Officer role. Keep it concise but informative, highlighting your relevant skills and experiences that match the job description.
Show Off Your Skills: Donât forget to showcase your customer service skills and attention to detail! Use specific examples from your past experiences to demonstrate how you meet both the essential and desirable criteria outlined in the job description.
Tailor Your Application: Make your application stand out by tailoring it to the role. Refer to the job information pack and align your experiences with the responsibilities of the Pensions Officer position. This shows us that youâve done your homework and are genuinely interested!
Apply Early: We recommend applying as soon as possible! Given that we might receive a lot of applications, getting yours in early can help avoid disappointment if the closing date is brought forward. Plus, it gives us more time to review your application!
How to prepare for a job interview at Lincoln
â¨Know Your Pensions Schemes
Familiarise yourself with the four pension schemes you'll be dealing with: LGPS, Teachers', Firefightersâ, and NHS. Understanding the basics of each scheme will help you answer questions confidently and show your genuine interest in the role.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or queries, as this role requires strong interpersonal skills to support staff with their pension questions.
â¨Demonstrate Attention to Detail
Since accuracy is crucial in maintaining pension records, be ready to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to double-check your data and avoid errors.
â¨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face, or how they measure success in the role. It shows you're engaged and eager to contribute positively to the team.