At a Glance
- Tasks: Support young people with SEND to gain skills and confidence for employment.
- Company: InspireU, a supportive organisation dedicated to empowering young individuals.
- Benefits: Competitive salary, flexible working, career progression, and generous leave options.
- Other info: Flexible working across multiple locations with excellent career growth opportunities.
- Why this job: Make a real difference in young people's lives while enjoying a varied and rewarding role.
- Qualifications: Passion for supporting SEND learners, strong communication skills, and a full UK driving licence.
The predicted salary is between 20250 - 24750 £ per year.
Working Pattern: One part time, flexible working required
Location: InspireU, Gainsborough
Closing Date: 27th September 2026
Due to an expansion of our Careers team, we have an exciting opportunity to join the team at InspireU as Job Coaches, supporting learners across our sites in Lincolnshire. We have one part time position based at Gainsborough.
About the Role
At InspireU, we support young people aged 16-24 with Special Educational Needs and/or Disabilities (SEND) to develop the skills, confidence and independence they need to move into employment and adulthood. As a Job Coach, you will play a vital role in supporting learners to access and succeed within their work experience placements including on our Supported Internship programme. Working closely with the Deputy Career Leaders and wider team, you will provide tailored, person-centred support to help each individual achieve their full potential. This is a varied and rewarding role where no two days are the same. You will work both on-site and out in the community, supporting learners in real workplace environments such as retail, engineering, cleaning and other sectors.
About You
- Passionate about supporting young people with SEND
- Flexible, adaptable and confident working in a variety of environments
- Strong communicators with the ability to build trust and rapport
- Organised, with the ability to manage their own workload and diary
- Creative problem-solvers who can support learners to overcome barriers in the workplace
- Committed to safeguarding, equality, diversity and inclusion
A full UK driving licence and access to your own vehicle is essential. InspireU operates across seven sites in Lincolnshire; flexibility to support at different locations may be required. You will be expected to work flexibly, including occasional unsociable hours depending on placement needs.
About Our Offer
- A Contributory pension
- Comprehensive benefits package including excellent discount schemes and cycle to work
- Flexible working policies
- Career progression opportunities
- A generous annual leave entitlement plus the option to buy more
At Lincolnshire County Council, we believe our people are at the heart of everything we do. That's why we offer a rewarding package designed to support your work-life balance, health and wellbeing, financial security, and career growth.
Please be advised that this position may be subject to a criminal record check. We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions. Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
A Smarter Working Employer
We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Fluency Duty
In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Our values - collaborative, adaptable, eco-conscious, supportive, and responsible - guide everything we do. We're looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.
Job Category: Children's Education Support
Job Coach employer: Lincoln
Cliffedale Primary School is an exceptional employer, offering a nurturing and supportive environment where dedicated staff can thrive. With well-behaved and motivated children, a talented team committed to professional development, and excellent training opportunities, employees are encouraged to grow and excel in their roles. Located in Grantham, the school fosters a warm community spirit, making it an ideal place for those passionate about education and making a positive impact on young lives.
StudySmarter Expert Advice🤫
We think this is how you could land Job Coach
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lincoln and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lincoln and let us see your personality shine through!
We think you need these skills to ace Job Coach
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lincoln.
Get Familiar with Our Brand:Before applying, take some time to learn about Lincoln and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lincoln
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lincoln.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lincoln will surely appreciate.
