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- Tasks: Coordinate home care services, working with customers and social care teams.
- Company: Join Lincolnshire County Council, dedicated to exceptional customer service in adult care.
- Benefits: Enjoy flexible working, a generous pension, and career progression opportunities.
- Why this job: Make a real difference in people's lives while being part of a supportive team.
- Qualifications: Passion, flexibility, creativity, and resilience are key to thriving in this role.
- Other info: Hybrid working options available; apply early to avoid missing out!
The predicted salary is between 30000 - 42000 £ per year.
Lincolnshire County Council has an exciting opportunity for a Adults Home Care Support Coordinator (Internally -Homecare Support Broker) within our Adult Care Brokerage Team, to aid in delivering the right level of care to enable people to remain in their own home.
About the Role:
The role involves working with a variety of teams within our Adult Social Care and Commercial teams to provide homecare services for our customers. We are committed to delivering exceptional customer service and as part of this, we put the customer at the centre of what we do and strive to always deliver for them.
You will be working with:
- Customers and their families
- Social care teams in both the community and hospitals
You will be supported in all that you do by colleagues and by a management team of Senior Brokers and the Brokerage Team Manager as we aim to develop you further.
About the Team:
We are a supportive and friendly team of 16 which includes Brokers, Senior Brokers and a Team Manager. We support one another, share knowledge and experience, and are always willing to lend a hand. Our close-knit team consists of animal lovers, runners, charity shop rummagers, knitters, walkers, gardeners, artists, and sport fans. What can you add to the mix?
About You:
To thrive in this role, it is important that you have the following:
- Passion - the role and the team are about making a difference in peoples' lives
- Flexibility - you will need to be able to adapt to the pressures of the service and the demands placed upon us
- Creativity - we look for every opportunity to innovate and to improve how we work
- Resilience - the ability to deal with potentially challenging situations
A full person specification is available in the Job Description, attached to this advert. We work in a fast-paced environment where you can face a new challenge every day. If you are ready for that challenge, keen to learn and develop then we would love to hear from you.
About Our Offer:
Brokers receive excellent supervision through regular 1:1s, have access to learning and development opportunities and are encouraged to develop at every opportunity. Along with a competitive salary we are offering:
- A generous contributory pension
- A Comprehensive benefits package including excellent discount schemes and cycle to work
- Flexible working policies
- Career progression opportunities
- A generous annual leave entitlement plus the option to buy more
Further details can be found in our rewards and benefits brochure.
PLEASE NOTE: It is imperative that your covering letter/personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.
Applications Close on 06/07/25 and interviews will be held 15/07/25 & 16/07/25. All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
A Smarter Working Employer: We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.
Adults Home Care Support Coordinator employer: Lincoln
Contact Detail:
Lincoln Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adults Home Care Support Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Adults Home Care Support Coordinator role. Understanding how to effectively coordinate care services and support customers will help you demonstrate your passion for making a difference during interviews.
✨Tip Number 2
Network with professionals in the adult social care sector. Engaging with current employees or attending relevant events can provide insights into the team culture and expectations, which you can leverage in your discussions with us.
✨Tip Number 3
Showcase your flexibility and resilience by preparing examples from your past experiences where you've successfully adapted to challenging situations. This will highlight your ability to thrive in our fast-paced environment.
✨Tip Number 4
Research innovative practices in home care services. Being able to discuss creative ideas for improving service delivery during your interview will demonstrate your commitment to enhancing customer care, aligning with our team's values.
We think you need these skills to ace Adults Home Care Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Adults Home Care Support Coordinator position. Make notes on how your skills and experiences align with what Lincolnshire County Council is looking for.
Craft a Tailored Cover Letter: Your cover letter should clearly state why you are applying for this role. Highlight your passion for making a difference in people's lives, your flexibility, creativity, and resilience. Be specific about how you meet both the essential and desirable criteria mentioned in the job description.
Showcase Relevant Experience: In your CV, emphasise any previous experience in social care or related fields. Include examples that demonstrate your ability to work in a fast-paced environment and your commitment to exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your cover letter and CV for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the care sector.
How to prepare for a job interview at Lincoln
✨Show Your Passion for Care
Make sure to express your genuine passion for helping others during the interview. Share personal experiences or stories that highlight your commitment to making a difference in people's lives, as this role is all about delivering exceptional care.
✨Demonstrate Flexibility and Adaptability
Prepare examples of how you've successfully adapted to changing situations in previous roles. The ability to handle the pressures of the service is crucial, so showcasing your flexibility will impress the interviewers.
✨Highlight Your Creativity
Think of innovative ideas or solutions you've implemented in past experiences. This role values creativity, so be ready to discuss how you can contribute to improving processes and services within the team.
✨Prepare for Challenging Situations
Be ready to discuss how you've dealt with difficult situations in the past. Resilience is key in this role, so sharing specific examples of how you managed challenges will demonstrate your capability to thrive in a fast-paced environment.
