At a Glance
- Tasks: Supervise the Front Office Team and ensure top-notch guest service.
- Company: Join Lincoln Plaza London, part of the Curio Collection by Hilton.
- Benefits: Enjoy perks like discounted hotel stays, extra holiday on your birthday, and a cycle to work scheme.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be a key player in creating memorable experiences for guests.
- Qualifications: Previous experience in a supervisory role is a plus.
The predicted salary is between 25000 - 30000 € per year.
We are currently seeking a Reception Supervisor to join the Front Office Team at Lincoln Plaza London, part of the Curio Collection by Hilton. As a key member of the Front Office Team, you will support the Reception Manager in supervising the daily operations and ensure the highest standards of guest service and satisfaction.
The Duties Of Our Reception Supervisor Include:
- Supervising the Front Office Team in welcoming guests and ensuring a smooth check-in and check-out process.
- Handling guest enquiries and providing information about the hotels services and facilities.
- Maintaining the cleanliness and presentation of the reception area.
- Collaborating with other departments to ensure guest requests are fulfilled promptly.
- Duty management shifts are an integral part of this role.
As our Reception Supervisor, here are some of the great benefits you will receive:
- Cycle to work scheme.
- Dedicated employee assistance programme through Health Assured.
- Wagestream financial wellbeing.
- Complimentary overnight stay at one of our hotels to celebrate your work anniversary.
- An extra day's holiday on your birthday.
- Recommend a Friend: up to £750 when you recommend a friend.
- Discounted hotel rooms through Hilton Hotels.
- 28 days holiday per year, including public and bank holidays.
- Meals while on duty.
If you have previous experience as a Reception Supervisor or in a similar role, apply now!
Reception Supervisor in Poplar employer: Lincoln Plaza
Lincoln Plaza London, part of the Curio Collection by Hilton, is an exceptional employer that prioritises employee well-being and growth. With a supportive work culture, comprehensive benefits including a cycle to work scheme, financial wellness programmes, and generous holiday allowances, we foster an environment where our team can thrive. Join us in a vibrant location where your contributions are valued, and enjoy unique perks like complimentary stays and discounts at Hilton Hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Poplar
✨Tip Number 1
Make sure you know the ins and outs of the Reception Supervisor role. Familiarise yourself with the key responsibilities like supervising the team and handling guest enquiries. This way, when you get that interview, you can show off your knowledge and passion for the position!
✨Tip Number 2
Practice your communication skills! As a Reception Supervisor, you'll be the face of the hotel, so being able to engage with guests and staff is crucial. Try role-playing common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Lincoln Plaza London on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the application process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Front Office Team at Lincoln Plaza London.
We think you need these skills to ace Reception Supervisor in Poplar
Some tips for your application 🫡
Keep Your CV Fresh:Before you hit that apply button, make sure your CV is up to date. Highlight any relevant experience, especially in supervising teams or guest services, as this will catch our eye!
Tailor Your Cover Letter:Don’t just send a generic cover letter! Take a moment to tailor it to the Reception Supervisor role. Mention how your skills align with our needs and why you’re excited about joining the Front Office Team.
Showcase Your Customer Service Skills:As a Reception Supervisor, guest satisfaction is key. Use your application to showcase examples of how you've handled guest enquiries or resolved issues in the past. We love to see that passion for service!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lincoln Plaza
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Supervisor. Familiarise yourself with the daily operations of the Front Office Team and think about how your previous experience aligns with these duties.
✨Showcase Your Customer Service Skills
As a key part of the role involves ensuring guest satisfaction, be prepared to share specific examples of how you've handled guest enquiries or resolved issues in the past. Highlighting your ability to maintain high standards of service will impress the interviewers.
✨Demonstrate Team Leadership
Since you'll be supervising the Front Office Team, it's crucial to convey your leadership style. Think of instances where you've successfully led a team or collaborated with other departments to achieve a common goal. This will show that you're ready for the responsibility.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
