At a Glance
- Tasks: Lead the Front Office Team in welcoming guests and ensuring smooth check-ins and check-outs.
- Company: Join Lincoln Plaza London, part of the Curio Collection by Hilton.
- Benefits: Enjoy cycle schemes, financial wellbeing support, and discounted hotel stays.
- Other info: 28 days holiday, meals on duty, and extra day off on your birthday.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Previous experience as a Reception Supervisor or in a similar role.
The predicted salary is between 25000 - 28066 £ per year.
We are currently seeking a Reception Supervisor to join the Front Office Team at Lincoln Plaza London, part of the Curio Collection by Hilton.
Responsibilities:
- Supervising the Front Office Team in welcoming guests and ensuring a smooth check‑in and check‑out process.
- Handling guest enquiries and providing information about the hotel’s services and facilities.
- Maintaining the cleanliness and presentation of the reception area.
- Collaborating with other departments to ensure guest requests are fulfilled promptly.
- Duty management shifts are an integral part of this role.
Benefits:
- Cycle to work scheme.
- Dedicated employee assistance programme through Health Assured.
- Wagestream financial wellbeing.
- Complimentary overnight stay at one of our hotels to celebrate your work anniversary.
- An extra day's holiday on your birthday.
- Recommend a Friend: up to £750 when you recommend a friend.
- Discounted hotel rooms through Hilton Hotels.
- 28 days holiday per year, including public and bank holidays.
- Meals while on duty.
If you have previous experience as a Reception Supervisor or in a similar role, apply now!
Reception Supervisor employer: Lincoln Plaza Hotel London
At Lincoln Plaza London, part of the Curio Collection by Hilton, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and guest satisfaction. As a Reception Supervisor, you will benefit from a range of perks including a cycle to work scheme, financial wellbeing support, and generous holiday allowances, all while working in a dynamic environment that encourages personal and professional growth. Join us to be part of a team that celebrates your contributions with unique rewards and opportunities for advancement.
Contact Details:
Lincoln Plaza Hotel London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lincoln Plaza Hotel London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lincoln Plaza Hotel London
Don't be shy about reaching out to Lincoln Plaza Hotel London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lincoln Plaza Hotel London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lincoln Plaza Hotel London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
