At a Glance
- Tasks: Support student accommodation operations and enhance the living experience for residents.
- Company: University of Lincoln, dedicated to student satisfaction and community.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Join a diverse team committed to inclusivity and support for all.
- Why this job: Be a key player in creating a vibrant student community and improving their experience.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 28031 - 28031 £ per year.
We have an exciting opportunity for an Assistant Accommodation Operations Manager to join one of our Accommodation Service Operations Teams. As an Assistant Accommodation Operations Manager, you will work closely with the Accommodation Operations Team, Accommodation Services Team, university Support Teams, Resident Students and visitors and contractors to the university, to ensure that timely and efficient planned and reactive support is provided to student occupiers and supporting building management.
You will also be expected to work within the team and independently and use your judgment to deal with daily queries. The Campus Services department oversees Student Accommodation, Events, Catering and Sports, and is focused on adding value to the university community and student experience by providing an exemplary service and delivering quality products and services to exceed customers’ expectations, whilst delivering a financial surplus so that the university can reinvest in achieving its strategic purpose, vision and ambition.
The residential experience is recognised as a critical element of student life at the University of Lincoln; accordingly, over the last few years, the University embarked on a transformational change programme and now manages and controls multiple Purpose Built Student Accommodation (PBSA) bed spaces all either on, or very close to our Brayford campus in Lincoln. The University of Lincoln puts students at the heart of everything we do. Accommodation is a key asset to the University and the services and facilities managed by the Accommodation Services team contribute significantly to a positive social and living experience for our students.
We believe that accommodation is at the heart of student experience, and we want to provide great customer service to the students who stay here with us. Student satisfaction surveys consistently show that the quality of the residential and social experience is a high priority for students and a positive experience, which is reflected in league tables is also important in respect of promoting our accommodation to prospective students too.
The role of Assistant Accommodation Operations Manager is a key link to delivering our service expectation targets and developing a strong student community within all university student accommodation. We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQIA+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other.
Please note: If you think you may require a visa to work in the UK, please refer to UK Visas and Immigration or UK Visas – Information for Prospective Staff before embarking upon an application, to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR; please refer to the UK Visas pages above for further details.
Assitant Accommodation Operations Manager (INTERNAL ONLY) in Lincoln employer: Lincoln Institute
The University of Lincoln is an exceptional employer, offering a vibrant work culture that prioritises student satisfaction and community engagement. As an Assistant Accommodation Operations Manager, you will benefit from professional growth opportunities within a supportive environment, while contributing to the transformative student experience on our picturesque Brayford campus. With a commitment to inclusivity and diversity, we strive to create a workplace where every employee feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Assitant Accommodation Operations Manager (INTERNAL ONLY) in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections within the university and let them know you're interested in the Assistant Accommodation Operations Manager role. A friendly chat can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the Accommodation Services Team and their recent projects. Show us that you’re not just passionate about the role, but also informed about how you can contribute to enhancing the student experience.
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. We want you to feel confident and ready to showcase your skills and experiences that make you the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome community at the University of Lincoln.
We think you need these skills to ace Assitant Accommodation Operations Manager (INTERNAL ONLY) in Lincoln
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Accommodation Operations Manager. We want to see how you can contribute to our team and enhance the student experience!
Showcase Your Team Spirit:Since this role involves working closely with various teams, don’t forget to mention your teamwork skills. Share examples of how you've collaborated effectively in the past – we love a good team player!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Lincoln Institute
✨Know Your Stuff
Make sure you’re familiar with the university's accommodation services and how they impact student life. Brush up on recent changes or initiatives within the Accommodation Services Team, as this shows your genuine interest and commitment to enhancing the student experience.
✨Showcase Your Team Spirit
As an Assistant Accommodation Operations Manager, teamwork is key. Prepare examples of how you've successfully collaborated with others in past roles. Highlight your ability to work independently too, as they'll want to see you can juggle both aspects effectively.
✨Customer Service Focus
Since providing exemplary service is a priority, think of specific instances where you’ve gone above and beyond for customers or clients. Be ready to discuss how you would handle difficult situations with students or contractors, showcasing your problem-solving skills.
✨Embrace Diversity and Inclusion
The university values a diverse workforce, so be prepared to discuss how you can contribute to an inclusive environment. Share your experiences working with diverse groups and how you promote a supportive community, aligning with the university’s mission.
