At a Glance
- Tasks: Support IT systems, manage Windows 11 rollout, and provide day-to-day tech support.
- Company: Join Lincat, a leading name in commercial catering equipment with over 50 years of innovation.
- Benefits: Gain valuable experience in a dynamic environment with potential for career growth.
- Other info: Flexible working hours and a collaborative culture await you!
- Why this job: Be part of a thriving team and make a real impact on IT operations.
- Qualifications: Experience in IT support and strong problem-solving skills are essential.
Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries.
We are looking for an IT Technician to join us at Lincat on a 12-month contract. The successful candidate will be responsible for supporting the IT Manager with securing and managing day-to-day activities within the business.
Hours of work: This role is based on 37.5 hours per week, working Monday to Friday.
Key Areas of Responsibility:
- The priority of this role will be completing the Windows 11 rollout across the site to meet Corporate deadlines.
- Assist in monitoring the performance of IT systems to help maintain reliability and day-to-day service availability.
- Support the IT Manager in maintaining and improving IT systems, following established processes and guidance.
- Help set up and install hardware and software solutions, ensuring they work correctly with existing systems.
- Provide first-line troubleshooting for basic hardware and software issues, escalating more complex problems when needed.
- Provide day-to-day IT support to employees, including setting up new user accounts, resetting passwords and assisting with general computer use.
- Assist with tracking IT equipment and software by updating and maintaining the IT asset register.
- Follow company and group IT policies, ensuring all tasks are completed in line with guidelines and ensuring company data is secure.
- Assist in managing access to systems and ensuring users follow company IT policies (including internet and email usage).
- Work with the Global IT team to support ongoing projects, system updates and rollouts.
- Any other reasonable tasks deemed appropriate by the Management Team.
Essential Skills and Knowledge:
- Proven experience working in IT support, IT operations or helpdesk functions, ideally with direct user or customer interaction.
- Strong working knowledge of computer systems, networking, systems administration, firewalls, VPNs, databases, data storage solutions and VoIP technologies.
- Good understanding of IT infrastructure and operational best practices.
- Knowledge of information security principles and the ability to support users in following security best practices.
- Strong analytical and problem-solving skills, with the ability to make informed decisions and resolve technical issues effectively.
- Ability to manage and prioritise a varied workload while maintaining high service standards.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to users with varying levels of technical knowledge.
- Ability to work with integrity, professionalism and discretion when handling confidential information.
- Proactive and self-motivated, with the initiative to identify and follow through on solutions.
- Flexible and adaptable approach to work, with a willingness to support business needs as required.
- A degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent qualification/experience, and/or Cisco networking or Microsoft Core Infrastructure certifications (desirable but not essential).
IT Technician in Lincoln employer: Lincat
Lincat is an exceptional employer, offering a dynamic work environment where innovation and quality are at the forefront of our operations. As an IT Technician, you will benefit from a supportive culture that prioritises employee growth and development, alongside a competitive salary and benefits package. With a commitment to excellence and a global reach, Lincat provides a unique opportunity to contribute to meaningful projects while working with a talented team in the thriving commercial catering equipment sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Lincoln
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Lincat that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Technician in Lincoln
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Lincat, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Lincat can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Lincat will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Lincat
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Lincat. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Lincat.
