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- Tasks: Support contract transitions and renewals while collaborating with various teams.
- Company: Linaker, a leader in creating tailored business environments for 30 years.
- Benefits: Competitive salary, 25 days holiday, hybrid working, and growth opportunities.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: Experience in admin roles, strong communication skills, and familiarity with CAFM systems.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
WELCOME TO LINAKER
For 30 years Linaker has specialised in the creation and maintenance of tailor‑made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team. The last couple of years has seen Linaker grow exponentially. With big plans for 2025 we’re now looking for an exceptional Transition Support Administrator to join our team!
ABOUT THE ROLE
The Transition Support is pivotal in ensuring the successful mobilisation of new client contracts and supporting the smooth renewal of existing contracts. You will provide administrative and operational support to the Transition Team, working closely with the Renewals and Mobilisation Manager to maximise contract renewals both commercially and operationally. In addition, you will collaborate with the Systems Support team to maintain and optimise the CAFM (Computer‑Aided Facility Management) system. This role involves coordinating with various stakeholders to ensure seamless transitions, whether for new contracts or ongoing contract renewals.
WHAT YOU WILL BE RESPONSIBLE FOR
- Contract Mobilisation & Renewals Support
- Provide administrative support during the mobilisation phase for newly awarded M&E contracts and ongoing contract renewals.
- Assist the Renewals Manager in maximising the value of contract renewals, both operationally and commercially.
- Support the creation of renewal strategies, working with internal teams to align operational capabilities with client expectations and commercial targets.
- Ensure that all necessary documentation, data, and reports are prepared and presented to support successful contract renewals and handovers.
- Provide client portal training on our CAFM system for new/existing clients.
- Commercial & Operational Support for Renewals
- Assist in the preparation of commercial proposals, pricing models, and operational plans to support contract renewals.
- Work closely with the Renewals and Mobilisation Manager to identify opportunities to enhance service delivery, reduce costs, and increase contract profitability.
- Provide operational insights during the renewal process, ensuring that the solutions proposed are realistic and aligned with the company’s capabilities.
- Track key performance indicators (KPIs) for existing contracts to inform renewal strategies and identify areas for improvement.
- CAFM System Data Management
- Collaborate with the Systems Support team to ensure that the CAFM system is cleansed, accurate, and visually optimised for both new and existing contracts.
- Ensure that data related to ongoing contracts is up‑to‑date and ready to support the renewal process.
- Monitor system performance to ensure it continues to meet the needs of both mobilisation and renewals.
- Stakeholder Engagement
- Act as a liaison between internal stakeholders, including Renewals and Mobilisation Manager, and Systems Support team, to ensure alignment during both contract mobilisation and renewal phases.
- Engage with clients and internal teams during renewals to ensure that all parties are informed and aligned on the renewal strategy.
- Provide regular updates to key stakeholders, highlighting progress and identifying any potential risks or challenges.
- Successfully support the mobilisation of new contracts and the renewal of existing contracts, maximising commercial and operational opportunities.
- Collaborate effectively with the Renewals and Mobilisation Manager to ensure renewal strategies meet both client and business objectives.
- Maintain and optimise the CAFM system to support seamless contract transitions.
- Ensure smooth handover to the operations team for both new and renewed contracts, supporting ongoing service delivery.
WHAT WE ARE LOOKING FOR
- Proven experience in an administrative or support role, ideally in facilities management, contract mobilisation, or contract renewals.
- Familiarity with CAFM systems or other similar operational systems is highly desirable.
- Strong commercial awareness, with the ability to contribute to renewal strategies and operational improvements.
- Excellent organisational skills, with the ability to manage multiple tasks simultaneously and ensure deadlines are met.
- Strong communication and interpersonal skills, with experience in stakeholder management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
THE PACKAGE
- A competitive starting salary along with annual pay reviews.
- 25 Days holiday plus bank holidays.
- Plenty of opportunity for progression.
- Flexibility for hybrid working - 2 days of homeworking per week.
- Core Hours: Monday - Friday 8:00am - 17:00pm.
EQUAL OPPORTUNITIES
Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Transition Support Administrator in Newton-le-Willows employer: Linaker
Contact Detail:
Linaker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Support Administrator in Newton-le-Willows
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Linaker and understanding their core values: trust, reliability, and care. Tailor your responses to show how you embody these values and how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in administrative roles and how it relates to contract mobilisation and renewals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Linaker team.
We think you need these skills to ace Transition Support Administrator in Newton-le-Willows
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in administrative roles, especially in facilities management or contract renewals. We want to see how your skills align with what we're looking for!
Show Off Your Organisational Skills: Since the role involves juggling multiple tasks, give us examples of how you've successfully managed various projects or deadlines in the past. This will help us see your ability to keep everything on track!
Highlight Your Communication Skills: As you'll be liaising with different stakeholders, it's crucial to demonstrate your strong communication abilities. Share instances where you've effectively engaged with clients or team members to achieve a common goal.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Linaker
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Transition Support Administrator. Familiarise yourself with contract mobilisation, renewals, and CAFM systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will demonstrate your ability to handle the demands of the job.
✨Engage with Stakeholders
Highlight your experience in stakeholder management during the interview. Prepare to discuss how you've effectively communicated with various teams or clients in previous roles. This will show that you can act as a liaison between internal stakeholders and clients, which is crucial for this position.
✨Prepare Questions About the Company
At the end of the interview, have a few thoughtful questions ready about Linaker's future plans or their approach to contract renewals. This not only shows your interest in the company but also gives you a chance to assess if their values align with yours, especially their focus on trust, reliability, and care.