Mobilisation Manager in Birmingham

WELCOME TO LINAKER

For 30 years Linaker has specialised in the creation and maintenance of tailor‑made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team. Over the past few years, Linaker has experienced significant growth. We are now seeking to expand our Operational Excellence Team by appointing a Mobilisation Manager on a permanent basis.

ABOUT THE ROLE

The mobilisation manager is responsible for the effective planning, coordination, and delivery of new contracts and services. You will play a pivotal role in overseeing and managing the mobilisation of new contracts within the business. This role ensures that all mobilisations are completed on schedule, within budget, and in accordance with client expectations, as well as in line with all Health & Safety requirements, whilst establishing a solid operational foundation for continued service delivery. You will work collaboratively with internal stakeholders to ensure success, while also directly engaging with clients to deliver exceptional results. For contracts of significant value, you will operate under the guidance of the Quality and Assurance Director.

KEY RESPONSIBILITIES

• Manage the complete mobilisation process for new Linaker contracts, collaborating closely with both clients and internal stakeholders to ensure that tailored client requirements are fully understood and seamlessly incorporated into operational procedures, all within the pre‑agreed timelines.
• Develop and manage comprehensive mobilisation strategies, schedules, and milestones.
• Coordinate cross‑functional teams including, but not limited to, Operations, HR, Procurement, CRT, IT, Estimating, Asset Management, and technical department.
• Serve as the primary liaison for clients throughout the mobilisation phase, facilitating transparent communication and effective stakeholder engagement.
• Proactively identify and mitigate risks, maintaining an up‑to‑date mobilisation risk register.
• Maintain meticulous documentation of all processes, decisions, and outcomes to ensure a robust audit trail.
• Ensure all statutory, regulatory, and compliance obligations are fulfilled prior to service commencement.
• Monitor mobilisation budgets and exercise effective cost control.
• Assist with recruitment, onboarding, and training of site‑based teams as required.
• Provide support to the People Team with TUPE processes when relevant.
• Coordinate procurement activities and establish supply chain operations in collaboration with internal stakeholders.
• Implement job logic or third‑party CAFM systems and reporting frameworks in accordance with contract specifications.
• Coordinate site inspections and readiness assessments prior to go‑live.
• Facilitate seamless handovers by ensuring all teams receive necessary information and resources to fulfil contractual commitments.
• Guarantee a smooth transition from mobilisation to operational delivery teams.
• Identify and introduce innovative solutions to optimise mobilisation and renewal procedures.
• Utilise feedback and insights from previous transitions to foster continuous improvement.
• Collaborate effectively with internal teams to promote and integrate best practices across the organisation.

KEY SKILLS

• Demonstrates robust leadership and project management capabilities, efficiently overseeing multiple contracts concurrently while delegating responsibilities to appropriate stakeholders and ensuring accountability in meeting established goals and objectives.
• Demonstrates strong communication and interpersonal abilities, effectively fostering relationships across all organisational levels.
• Possesses confidence and expertise in leading meetings with both external clients and internal stakeholders.
• Strong analytical and problem‑solving abilities, with a focus on delivering client‑focused solutions.
• In‑depth knowledge of the facilities management industry, including mobilisation and renewal processes.
• Exceptional organisational skills, with the ability to prioritise and manage competing demands.
• Proficiency in CAFM systems such as Joblogic and a strong understanding of their application in contract mobilisation and management.

EXPERIENCE AND QUALIFICATIONS

• Proven experience in a similar role within the facilities management/ engineering industry.
• Strong knowledge of contract mobilisation, renewal processes, and client relationship management.
• Familiarity with procurement processes and achieving value for money.
• Experience working collaboratively with cross‑functional teams, including operations, procurement, and scheduling.
• Full UK driving licence.

THE PACKAGE

• A competitive starting salary dependent upon experience, plus company car and annual pay reviews.
• 25 Days holiday plus bank holidays.
• Plenty of opportunity for progression.
• Employee Assistance Programme.
• Full training provided by a supportive, friendly team.

Equal Opportunities

Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.