Transition Manager

WELCOME TO LINAKER For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team. The last couple of years has seen Linaker grow exponentially and we are now looking to grow out our Business Performance team with the addition of a Transition Manager on a permanent basis. ABOUT THE ROLE As a Transition Manager, you will play a critical role in overseeing and managing the mobilisation and renewal of contracts within the business. This role ensures that new contracts are seamlessly integrated into operations while meeting bespoke client requirements, and that contract renewals are managed to align with company standards and profitability objectives. You will work collaboratively with internal stakeholders to ensure success, while also directly engaging with clients to deliver exceptional results. For contracts of significant value, you will operate under the guidance of the Transition Director. KEY RESPONSIBILITIES 1. Contract Mobilisation: Independently lead the mobilisation of new contracts, ensuring that bespoke client requirements are fully understood and integrated into our operations. Collaborate with internal stakeholders, including operations, procurement, scheduling, contract support, and client response teams, to guarantee seamless mobilisation. Manage effective handovers, ensuring all relevant teams are equipped with the necessary information and resources to deliver on contractual commitments. Ensure all mobilisation activities are completed within agreed timelines and budgets. 2. Renewal Management: Oversee the renewal process for existing contracts, ensuring alignment with company standards and objectives. Maximise the bottom line by reviewing and sourcing delivery of specialist services to achieve the best value for money. Collaborate with both internal and external stakeholders to ensure contract renewals meet operational, financial, and client expectations. Identify opportunities for improvement during the renewal process, implementing changes to optimise service delivery and profitability. 3. Client and Stakeholder Engagement: Build strong relationships with clients to understand their requirements and ensure mobilisation and renewal processes are aligned with their expectations. Act as the primary point of contact during mobilisation and renewal phases, ensuring transparency and effective communication throughout. Collaborate with internal stakeholders to manage expectations and drive successful outcomes. 4. Governance and Compliance: Ensure all mobilisation and renewal activities comply with company policies, client requirements, and industry regulations. Maintain detailed documentation of processes, decisions, and outcomes to provide a clear audit trail. Monitor performance against KPIs and contractual obligations, addressing any issues that arise. 5. Support Transition Director: For contracts of significant value or complexity, support the Transition Director in leading mobilisation and renewal activities. Provide regular updates to the Transition Director and escalate any challenges or risks as needed. Ensure all actions are aligned with the strategic direction of the business. 6. Continuous Improvement: Identify and implement innovative solutions to improve the mobilisation and renewal processes. Leverage feedback and lessons learned from previous transitions to drive continuous improvement. Work collaboratively with internal teams to ensure best practices are shared and adopted across the business. KEY SKILLS Strong leadership and project management skills, with the ability to manage multiple contracts simultaneously. Excellent communication and interpersonal skills, with the ability to build relationships at all levels. Strong analytical and problem-solving abilities, with a focus on delivering client-focused solutions. In-depth knowledge of the facilities management industry, including mobilisation and renewal processes. Exceptional organisational skills, with the ability to prioritise and manage competing demands. Proficiency in CAFM systems such as Joblogic and a strong understanding of their application in contract mobilisation and management. EXPERIENCE AND QUALIFICATIONS Proven experience in a similar role within the facilities management industry. Strong knowledge of contract mobilisation, renewal processes, and client relationship management. Familiarity with procurement processes and achieving value for money. Experience working collaboratively with cross-functional teams, including operations, procurement, and scheduling. THE PACKAGE A competitive starting salary dependent upon experience, plus company car and annual pay reviews. 25 Days holiday plus bank holidays. Plenty of opportunity for progression. Employee Assistance Programme Full training provided by a supportive, friendly team