At a Glance
- Tasks: Deliver exceptional customer experiences during test drives and handovers of Polestar electric vehicles.
- Company: Join the innovative Polestar team at our flagship Maidstone Space.
- Benefits: Competitive salary, generous holiday, pension scheme, and staff discounts.
- Other info: Comprehensive training programme to enhance your skills and knowledge.
- Why this job: Be part of a dynamic team and drive cutting-edge electric cars.
- Qualifications: Customer-centric experience and strong communication skills required.
The predicted salary is between 24000 - 36000 £ per year.
Polestar Maidstone have just launched a brand-new flagship Polestar Space showcasing the fantastic range of new and used Polestar all electric vehicles.
A great brand needs great people. We are looking for a Handover Specialist who can take pride in bringing Polestar’s brand values to life, and ensure all customers enjoy the best possible test drive and handover experience. We are looking for a dynamic and self-motivated individual with experience in a customer-centric role.
You will be able to demonstrate a passion for delivering a great customer experience combined with a genuine interest in Polestar Cars, and the tenacity to continue to grow your skills and knowledge.
You will need to form effective working relationships within both sales and after-sales departments as well as with customers. Our team goal is to offer the highest level of customer satisfaction as possible in all areas.
Your role is to support customers and the sales team in the following areas:
- Providing customers with specific and relevant information about new and used Polestar Cars, accessories and merchandise whilst offering exceptional Polestar Cars product knowledge and insight.
- Planning and performing bespoke product test drives and presentations to customers on new and used cars.
- Supporting the planning and delivery of test drives at customer location of choice.
- Supporting the Handover Manager with retailer product displays and accessory merchandising.
- Planning and delivering customer handovers for new and used cars.
- Photography & Videography of New & Used cars once prepared for sale.
As a Handover Specialist, confident communication skills are key - face-to-face, on the phone and online.
If your application is successful, you will be enrolled on the Polestar training programme; designed to give you all the skills and knowledge needed to deliver the finest customer experience. This will be a blend of product, systems, and process training including in house or instructor led courses at Polestar UK’s Training and Development Centre.
The rewards are great when working at Lipscomb. Alongside a generous basic salary, you will have the opportunity to join an exciting brand and drive some of the best all electric cars available. Together with 20 days holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes.
Polestar Handover Specialist employer: Limpscomb
At Polestar Maidstone, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. As a Handover Specialist, you will not only enjoy a competitive salary and generous holiday allowance but also benefit from comprehensive training programmes that enhance your skills and career growth. Join us in delivering exceptional customer experiences while being part of an innovative brand at the forefront of the electric vehicle revolution.
StudySmarter Expert Advice🤫
We think this is how you could land Polestar Handover Specialist
✨Tip Number 1
Get to know the Polestar brand inside out! Familiarise yourself with their electric vehicles and values. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to convey information clearly and confidently is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Polestar team and ready to deliver that top-notch customer experience.
We think you need these skills to ace Polestar Handover Specialist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Polestar shine through! We want to see your genuine interest in electric vehicles and how you can bring our brand values to life.
Tailor Your Experience:Make sure to highlight any customer-centric roles you've had in the past. We’re looking for dynamic individuals, so share specific examples of how you've delivered exceptional customer experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relevant to the Handover Specialist role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Polestar.
How to prepare for a job interview at Limpscomb
✨Know Your Polestar
Make sure you brush up on your knowledge of Polestar cars and their features. Familiarise yourself with the brand values and the latest models, as this will show your genuine interest and passion during the interview.
✨Customer-Centric Mindset
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond to ensure customer satisfaction, as this role is all about delivering an exceptional experience.
✨Practice Your Communication Skills
Since confident communication is key for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable speaking about your experiences and how they relate to the role.
✨Show Team Spirit
Be ready to discuss how you’ve collaborated with others in previous roles. This job requires forming effective working relationships, so share specific examples of teamwork and how you contributed to achieving team goals.
