At a Glance
- Tasks: Create unique customer experiences and drive sales in a chic environment.
- Company: Join Ysé, a trendy brand with a focus on sustainability and inclusivity.
- Benefits: Part-time hours, dynamic team, and opportunities for personal growth.
- Other info: Participate in exciting brand events and contribute to a positive store atmosphere.
- Why this job: Be an ambassador for a stylish brand and connect with customers authentically.
- Qualifications: Cheerful, organised, and passionate about fashion and customer service.
The predicted salary is between 12 - 15 € per hour.
Ysé’s beautiful journey continues to grow every year, and we still have so many exciting things ahead of us. We are currently looking for a Sales Assistant (part-time permanent contract – 24 hours/week) to join our first London store as soon as possible. We are looking for someone cheerful, autonomous, highly organised, and above all, sensitive to Ysé’s universe and values.
As a true ambassador of our brand, you will create a unique and personalised experience for our customers through our trendy, chic and refined collections.
Client Experience- Welcome and advise customers according to the standards defined by the art of sales and Ysé’s customer service;
- Sell with sincerity and emotional intelligence, adapting your approach to each client;
- Actively contribute to the store’s revenue growth and key performance indicators;
- Master and develop the store’s customer loyalty indicators;
- Cultivate lasting customer relationships by personalising service and encouraging follow‑up visits;
- Handle post‑sale follow‑ups and client satisfaction inquiries when needed;
- Resolve any client concerns with empathy and efficiency, ensuring a smooth resolution and positive brand image.
- Know Ysé’s collections by participating in all internal training sessions;
- Ensure that the products displayed in the store meet Ysé’s brand image criteria;
- Participate in and master the fundamentals of Ysé merchandising;
- Ensure proper shelf placement according to the timeline set by the store manager;
- Report any inconsistencies noticed in the products;
- Contribute to store visual storytelling by suggesting improvements in product placement and atmosphere;
- Monitor product performance and provide feedback to the team on bestsellers and slow movers.
- Master the various operational tasks within the time allowed (deliveries, returns, rotating inventory);
- Ensure optimal restocking in the store at all times;
- Actively participate in daily management related to unidentified shrinkage;
- Manage the basics of Shopify;
- Ensure and use the different processes related to the company’s omnichannel services (Click and Collect);
- Master opening and closing of the cash register;
- Notify and alert the store manager in case of exceptional situations;
- Propose ideas to improve stockroom organisation and operational efficiency;
- Participate in monthly inventory audits and proactively support preparation for peak periods (sales, launches, holidays).
- Take initiative to contribute ideas during team meetings and brainstorms;
- Represent the Ysé brand internally and externally with professionalism and authenticity;
- Participate in internal projects and brand events (pop‑ups, collaborations, private sales);
- Uphold Ysé’s values and actively contribute to its sustainability and inclusivity efforts.
Sales Assistant - 24h – King’s Road employer: L'IMPERTINENTE - Ysé
Ysé is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and individuality are celebrated. As a Sales Assistant in our first London store on King’s Road, you will not only enjoy a part-time role with flexible hours but also benefit from ongoing training and development opportunities that empower you to grow within the company. Join us to be part of a passionate team dedicated to delivering a unique customer experience while upholding our brand values of sustainability and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 24h – King’s Road
✨Tip Number 1
Get to know Ysé’s brand inside out! Familiarise yourself with their collections and values so you can genuinely connect with customers. This will help you create that unique, personalised experience they’re after.
✨Tip Number 2
Practice your sales pitch! Think about how you can sell with sincerity and emotional intelligence. Role-play with a friend or in front of the mirror to boost your confidence before the interview.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage stock and keep things running smoothly. Share examples of how you've handled inventory or improved processes in past roles.
✨Tip Number 4
Don’t forget to highlight your team spirit! Ysé values collaboration, so be prepared to share how you’ve contributed to team projects or brainstorms. It’s all about showing you can represent the brand with authenticity!
We think you need these skills to ace Sales Assistant - 24h – King’s Road
Some tips for your application 🫡
Show Your Personality:When writing your application, let your cheerful and autonomous spirit shine through! We want to see how you connect with Ysé’s universe and values, so don’t be afraid to express yourself and share why you’re passionate about our brand.
Tailor Your Experience:Make sure to highlight any relevant experience that showcases your ability to create unique customer experiences. Whether it’s previous retail roles or customer service gigs, we want to know how you’ve contributed to client satisfaction in the past!
Be Organised:As a highly organised individual, your application should reflect that! Use clear headings, bullet points, and concise language to make it easy for us to see your skills and achievements at a glance. A tidy application speaks volumes!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at L'IMPERTINENTE - Ysé
✨Know the Brand Inside Out
Before your interview, dive deep into Ysé’s collections and values. Familiarise yourself with their style and ethos so you can speak passionately about how you align with their brand. This will show that you're not just looking for any job, but that you genuinely care about being a part of their journey.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you resolved issues with empathy or created memorable experiences for clients. This will demonstrate your ability to embody Ysé’s commitment to client experience.
✨Be Ready to Discuss Sales Strategies
Brush up on your sales techniques and be prepared to discuss how you would contribute to the store's revenue growth. Think about how you can use emotional intelligence in your approach to selling and how you would build lasting relationships with customers.
✨Bring Ideas to the Table
Ysé values initiative and creativity, so come prepared with suggestions on how to improve product placement or enhance the customer experience. This shows that you’re proactive and ready to contribute to the team right from the start.
