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For Companies At a Glance
- Tasks: Engage with customers, solve problems, and enhance support systems daily.
- Company: Join a fast-growing tech startup revolutionising customer verification and onboarding.
- Benefits: Enjoy hybrid work, mental health support, and a MacBook to thrive.
- Why this job: Make a real impact, grow your skills, and shape the future of digital trust.
- Qualifications: 2+ years in Customer Success or a keen graduate ready to learn.
- Other info: Be part of an ambitious journey with uncapped growth potential.
The predicted salary is between 32400 - 50400 £ per year.
This range is provided by limitless. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from limitless
Associate Director @ limitless. Scaling digital teams across the UK, US and Europe.
Customer Success Engineer – Shape the Future of Digital Trust
Are you ready to join a fast-growing tech company where your ideas, impact, and career growth aren’t just encouraged, they’re expected?
We’re hiring for an award-winning, early-stage startup building next-generation tools that help businesses verify and onboard customers in seconds. From ambitious startups to global enterprises, our platform powers trust and compliance for the internet.
Now, we’re looking for a Customer Success Engineer who’s passionate about solving problems, building relationships, and making a measurable impact.
Salary: Up to £45,000 depending on experience
Why this role is worth your attention
- Uncapped growth potential – We’re small enough for you to own your work, but established enough to offer stability and structure.
- Variety every day – One moment you’ll be talking to customers, the next you’ll be spotting upsell opportunities or enhancing automation in our support systems.
- Real influence – Your insights will shape how we serve our customers and scale our processes.
- Learn in-demand skills – Get hands-on experience with automation, data analytics, and CMS tools or sharpen your existing technical edge.
- Work your way – Hybrid x4 on site with a great London Canary Wharf office for those who love collaboration in person.
What you’ll be doing
- Building lasting customer relationships by responding quickly and solving problems effectively.
- Proactively engaging with clients to ensure satisfaction and uncover growth opportunities.
- Analysing customer data to identify upselling potential and helping to implement strategies.
- Enhancing our support and CMS platforms with automation for faster, smarter workflows.
- Collaborating with Sales, Marketing, Product, and Tech teams to create a seamless customer experience.
What we’re looking for
- A people-focused problem solver who thrives in a fast-paced environment.
- Either 2+ years in Customer Success, Tech Support, or similar, or a graduate hungry to learn.
- Comfort with tech and a willingness to dive into new tools and automation processes.
- Strong communication skills and a collaborative mindset.
- MacBook and all the tools you need to succeed
- Free access to mental health services
If you want a role where you can see your impact, grow your skills, and be part of an ambitious journey from the ground up, this is it.
Apply now and let’s build the future together.
Seniority level
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Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Customer Service
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Industries
Information Services, Software Development, and IT System Custom Software Development
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Customer Success Engineer employer: limitless
Contact Detail:
limitless Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in customer success and tech support. Understanding the tools and technologies that are currently being used in the industry will help you stand out as a candidate who is ready to dive into new processes.
✨Tip Number 2
Network with professionals in the field, especially those working at startups or in tech roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've built relationships with customers or solved problems in previous roles. Being able to articulate your experiences clearly will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your analytical skills by discussing how you've used data to drive decisions in past positions. This aligns well with the responsibilities of the Customer Success Engineer role and highlights your ability to contribute to upselling strategies.
We think you need these skills to ace Customer Success Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success or tech support. Use keywords from the job description, such as 'problem solver', 'customer relationships', and 'automation'.
Craft a Compelling Cover Letter: In your cover letter, express your passion for building customer relationships and solving problems. Mention specific examples of how you've made an impact in previous roles, especially in fast-paced environments.
Showcase Technical Skills: Since the role involves working with automation and data analytics, be sure to mention any technical skills or tools you are familiar with. Highlight your willingness to learn new technologies as well.
Prepare for Potential Questions: Think about how you would respond to questions regarding customer engagement and upselling strategies. Be ready to discuss your approach to problem-solving and collaboration with other teams.
How to prepare for a job interview at limitless
✨Show Your Problem-Solving Skills
As a Customer Success Engineer, you'll need to demonstrate your ability to solve problems effectively. Prepare examples from your past experiences where you successfully resolved customer issues or improved processes.
✨Highlight Your Technical Comfort
Since the role involves working with various tools and automation processes, be ready to discuss your technical skills. Mention any relevant experience with data analytics, CMS tools, or automation that showcases your readiness to dive into new technologies.
✨Emphasise Relationship Building
This position requires strong interpersonal skills. Be prepared to talk about how you've built lasting relationships with clients in previous roles, and how you plan to engage proactively with customers to ensure their satisfaction.
✨Demonstrate Your Collaborative Mindset
Collaboration is key in this role. Share examples of how you've worked with cross-functional teams in the past, and express your enthusiasm for collaborating with Sales, Marketing, Product, and Tech teams to enhance the customer experience.
