WordPress Support Specialist

Job Title: WordPress Support SpecialistJob Type: Perm, Full-TimeLocation: Near Trowbridge, Hybrid 2 days in office per weekSalary: £28,000-£34,000Intro summaryWe’re working with a friendly, well established digital agency that’s looking for a WordPress Support Specialist to join them.Their clients are mostly small to medium-sized businesses, so there’s always plenty of variety in the work.The agency has a great culture, with a real focus on work-life balance, no late nights, no toxic vibes, just a supportive team that gets things done.What you’ll be doingUpdating and maintaining existing client websites, mainly in WordPress and Elementor.Handling small fixes and updates, with light coding work when needed.Looking after live websites, making sure they run smoothly and sorting out any issues that come up.Respond to incoming technical queries, making sure issues are picked up quickly and resolvedSupporting the team with technical advice, helping with project scoping, and putting together quotes.Keeping internal platforms such as Monday.com and Trello running smoothly.The experience you’ll needSolid experience working with WordPress (themes, plugins, and Elementor)Some coding knowledge in HTML, PHP, CSS or JavaScript to help with smaller fixes and adjustments.Experience with WooCommerce or other CMS platforms would be useful, but not essential.Clear communication skills, both written and over the phone.Agency background is a bonus, but not required.SummaryHit Apply Now.We welcome candidates from all backgrounds—we’re committed to creating an inclusive workplace where everyone can thrive.All applications will be acknowledged, and we aim to respond to every applicant within 7 days, ensuring a swift and respectful recruitment process.