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- Tasks: Lead the Front Office team to create unforgettable guest experiences and manage nightly operations.
- Company: Join the vibrant Leonardo Hotels community with over 55 locations across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities like yoga classes.
- Other info: Ongoing training and clear career progression opportunities await you!
- Why this job: Be a key player in hospitality, inspiring your team and making guests feel valued.
- Qualifications: Strong leadership skills and a passion for guest satisfaction are essential.
The predicted salary is between 30000 - 35000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Night Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Night Manager and a Head of Department, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved. As a Head of Department, you’ll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests’ expectations.
If you’re our ideal Night Manager, you will:
- Take responsibility for the safety and security of the hotel and our guests
- Be a great motivator for your team: you’ll be proactively working on training and developing plans to keep your team working effectively
- Implement new ways to maximise guest experience and satisfaction
- Bring your positive attitude to work with you every day: you’ll be setting the tone for some of our guests’ stays at welcome and/or departure!
- Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning
Some of the perks our Night Manager could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Night Manager? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Night Manager employer: Limited
Contact Detail:
Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Leonardo Hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've created memorable moments for guests in the past.
✨Tip Number 3
Be proactive! If you see a Night Manager position available, don’t just apply—follow up with a call or email. It shows you're genuinely interested and ready to take charge!
✨Tip Number 4
Keep learning! Check out our ongoing training programmes and webinars. Showing that you're committed to personal growth can really impress potential employers.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for hospitality.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Night Manager role. We love seeing how you can contribute to our team and enhance guest experiences!
Showcase Your Leadership Skills: As a Night Manager, you'll be leading a team, so make sure to emphasise any previous leadership or management experience. Share examples of how you've motivated teams and resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Leonardo community!
How to prepare for a job interview at Limited
✨Know the Company Inside Out
Before your interview, take some time to research Leonardo Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've motivated a team or resolved conflicts. Highlight how you can inspire others to exceed guest expectations and maintain high morale.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. For instance, think about how you would handle a guest complaint or a staffing issue during a busy night shift. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Bring Your Positive Attitude
Leonardo Hotels values a positive work environment, so make sure to convey your enthusiasm and upbeat attitude during the interview. Share stories that reflect your ability to create memorable moments for guests and how you maintain a positive atmosphere for your team.