At a Glance
- Tasks: Support hotel operations, manage night audits, and ensure guest satisfaction.
- Company: Join the vibrant Leonardo Hotels community across the UK & Ireland.
- Benefits: Special room rates, recognition schemes, wellness activities, and ongoing training.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be at the heart of hospitality, creating memorable experiences for guests.
- Qualifications: Strong communication skills and a positive attitude towards teamwork.
The predicted salary is between 22000 - 26000 € per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Night Auditor will support the strategic initiatives and objectives of the Front Office department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Night Auditor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
If you’re our ideal Night Auditor, you will:
- (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests.
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport.
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night.
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen.
Some of the perks our Night Auditor could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Night Auditor? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Night Auditor employer: Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Auditor, you'll enjoy unique benefits such as special room rates, a company-wide recognition scheme, and ongoing training programmes that pave the way for your career progression in the hospitality industry. Join us to be part of a supportive community that prioritises both guest satisfaction and employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to current or former Night Auditors at Leonardo Hotels on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can give you insider info that could set you apart.
✨Tip Number 2
Show off your personality! When you get the chance to chat with interviewers, let your enthusiasm shine through. They want to see how you’ll fit into the vibrant team at Leonardo, so don’t hold back on sharing your passion for hospitality.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Night Auditor and how you’d handle them. This shows you’re ready to tackle the busy nights and keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so you won’t miss out on any opportunities to join our amazing team.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application:Make sure to customise your application for the Night Auditor role. Highlight your relevant experience and skills that align with our values and the job description. This shows us you’re genuinely interested in being part of our Leonardo community.
Show Your Passion for Hospitality:In your application, express your enthusiasm for providing excellent guest service. Share any experiences where you’ve gone above and beyond to create memorable moments for guests – we love hearing about that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Limited
✨Know the Company Culture
Before your interview, take some time to research Leonardo Hotels and their values. Understanding their commitment to creating a welcoming environment will help you align your answers with their culture, showing that you're not just a fit for the role but also for the team.
✨Showcase Your Communication Skills
As a Night Auditor, you'll be interacting with guests frequently. Prepare examples of how you've successfully communicated in past roles, whether it's resolving issues or building rapport. This will demonstrate your confidence and ability to connect with guests.
✨Highlight Your Attention to Detail
The role involves balancing accounts and managing room service orders, so be ready to discuss your experience with tasks that require precision. Share specific instances where your attention to detail made a difference, as this is crucial for the Night Auditor position.
✨Emphasise Teamwork
Collaboration is key in this role, so think of examples where you've worked effectively within a team. Highlight how you support your colleagues and contribute to a positive work environment, which aligns with the hotel's focus on teamwork and community.
