At a Glance
- Tasks: Lead UX design processes to enhance online shopping experiences for millions.
- Company: Join JD.com, a global leader in tech and supply chain innovation.
- Benefits: Competitive salary, supportive culture, and access to global projects.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Shape the future of e-commerce with your design expertise.
- Qualifications: 8+ years in UX design, strong communication, and leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. We are seeking an experienced Senior UX Designer to lead on the strategy and design for millions of consumers in Europe. The ideal candidate will be responsible for discovering new opportunities to improve every stage of consumers shopping journey on web and mobile app, to provide the best user experience for online shopping.
Key Responsibilities:
- Lead all UX process activities including discovery, design sprints, sketching, wire-framing, and service/customer mapping.
- Partner with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience.
- Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs.
- Work in a start-up style environment, where iteration is encouraged and design acumen is demonstrated through design end-to-end product ownership.
- Earn trust with key partners to develop a shared vision through excellent storytelling, presentation, interpersonal and analytical skills.
- Work onsite in London, UK.
Qualifications:
- Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
- 8+ years of professional UX design experience with a recent 2+ years of leading mass-market consumer web / mobile products experience in the UK retail sector.
- Ability to use both quantitative and qualitative insight to inform decision-making.
- Solid understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
- Strong English written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
UX Designer in London employer: Limited
At JD.com, we pride ourselves on being a forward-thinking employer that champions innovation and personal growth. Our London office offers a vibrant work culture where collaboration and creativity thrive, alongside competitive salaries and access to global projects. Join us to shape the future of online shopping in a supportive environment that values every voice and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JD.com on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your portfolio! Make sure it’s not just a collection of your work but tells a story about your design process. Highlight projects that align with JD.com's focus on user experience in retail.
✨Tip Number 3
Prepare for the interview by practising common UX design questions. Think about how you can demonstrate your problem-solving skills and your ability to collaborate with different teams, as this is key at JD.com.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the JD.com team.
We think you need these skills to ace UX Designer in London
Some tips for your application 🫡
Showcase Your Portfolio:Make sure to include your UX design portfolio with your application. Whether you attach it directly or link it in your CV, we want to see your best work and how you approach design challenges.
Tailor Your Application:Take a moment to customise your application for the role. Highlight your experience in leading UX projects, especially in the UK retail sector, and how you've improved user experiences in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your communication skills and ability to present ideas effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and is considered promptly.
How to prepare for a job interview at Limited
✨Know Your UX Stuff
Make sure you’re well-versed in the end-to-end design process. Brush up on your wire-framing, prototyping, and user testing skills. Be ready to discuss how you've applied these in past projects, especially in the retail sector.
✨Showcase Your Portfolio
Your portfolio is your best friend! Ensure it’s up-to-date and highlights your most relevant work. Include case studies that demonstrate your problem-solving skills and the impact of your designs on user experience.
✨Understand Their Business
Do your homework on JD.com and their approach to UX. Familiarise yourself with their products and services, especially in the UK market. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Practice Your Storytelling
Since storytelling is key in UX, practice how you present your ideas and experiences. Be prepared to explain your design decisions clearly and how they align with customer needs. This will help you earn trust with your interviewers.
