At a Glance
- Tasks: Ensure stability of eCommerce apps and manage incidents in a dynamic environment.
- Company: Join JD.com, a global leader in technology and supply chain solutions.
- Benefits: Competitive salary, great location, and a supportive culture focused on growth.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
- Why this job: Be part of a team that values innovation and makes a real impact globally.
- Qualifications: Bachelor's degree and 3+ years in DevOps or site reliability engineering required.
The predicted salary is between 50000 - 60000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities:
- Monitor system performance data and receive alerts through monitoring tools, identify abnormal indicators, recognize system risks, and notify relevant colleagues to resolve issues.
- Perform emergency system recovery, execute related contingency plans, and minimize business losses.
- Address and resolve system issues and queries from local stakeholders.
- Collaborate with team members in other regions to ensure the stability of JD's European e-commerce platform system.
- Summarize system issues and solutions to continuously improve system stability.
- Work onsite in London, UK.
Minimum Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 3+ years of experience in DevOps, site reliability engineering (SRE), system stability assurance, operations and maintenance development, or related fields.
- Experience with common public cloud platform products (e.g., cloud hosting, cloud storage, object storage, CDN, etc.), and proficiency in containerization technologies such as Docker and Kubernetes.
- Familiarity with Linux operating systems and common commands, with scripting languages, Shell, Python, or Go.
- Knowledge of mainstream monitoring tools such as Prometheus, Grafana, and Zabbix.
- Experience in Java microservices architecture development or operations, with expertise in Java memory tuning and performance optimization.
- Experience with common middleware, including but not limited to MySQL, Kafka, ElasticSearch, and Redis.
- Effective communication in English.
Preferred Qualifications:
- eCommerce or retail industry experience.
- Intermediate or above proficiency in the Chinese language.
- 2+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems.
- Effective communication in Chinese.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Site Reliability Engineer in London employer: Limited
At JD.com, we pride ourselves on being a forward-thinking employer that champions innovation and personal growth. Our London office offers a vibrant work culture where collaboration and inclusivity are at the forefront, providing employees with access to global projects and continuous learning opportunities. With a competitive salary and a commitment to employee well-being, JD.com is an excellent place for Site Reliability Engineers looking to make a meaningful impact in a dynamic international environment.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JD.com on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with cloud platforms, containerization, and monitoring tools. We want to see that you know your stuff!
✨Tip Number 3
Show your passion for site reliability engineering! During interviews, share examples of how you've tackled system issues in the past. We love hearing about your problem-solving skills and how you’ve improved system stability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at JD.com.
We think you need these skills to ace Site Reliability Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Site Reliability Engineer role. Highlight your experience with cloud platforms, containerization technologies, and any relevant projects that showcase your skills in system stability and monitoring.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about site reliability engineering and how your background aligns with JD.com's mission. Don’t forget to mention your experience in eCommerce or retail if you have it!
Showcase Your Technical Skills:Be specific about your technical skills in your application. Mention your proficiency in tools like Prometheus, Grafana, and your experience with Java microservices. This will help us see how you can contribute to our team right away.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to our hiring team. Plus, you’ll get to explore more about what we do at JD.com!
How to prepare for a job interview at Limited
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Docker, Kubernetes, and monitoring tools such as Prometheus and Grafana. Brush up on your knowledge of Java microservices and any relevant scripting languages, as these will likely come up during technical discussions.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you've resolved system issues or improved stability in previous roles. JD.com values a proactive approach, so be ready to share examples of how you’ve handled incidents and what steps you took to prevent future occurrences.
✨Understand the Company Culture
Familiarise yourself with JD.com’s commitment to innovation and collaboration. Be prepared to discuss how you can contribute to their people-first culture and how your values align with theirs. This shows that you’re not just a fit for the role, but also for the company.
✨Practice Your Communication Skills
Since effective communication is key, especially in a global team, practice explaining complex technical concepts in simple terms. You might also want to brush up on your English and, if applicable, your Chinese skills, as this could set you apart from other candidates.
