At a Glance
- Tasks: Lead product strategy for supply chain systems in European markets and drive cross-border e-commerce operations.
- Company: Join JD.com, a global leader in technology and supply chain innovation.
- Benefits: Competitive salary, supportive culture, global projects, and growth opportunities.
- Other info: Diverse and inclusive workplace with excellent career advancement potential.
- Why this job: Shape the future of logistics and make a real impact on millions of customers.
- Qualifications: 7+ years in product management, with strong supply chain and logistics experience.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities
- Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations. Align product priorities with broader business goals and market expansion plans.
- Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration. Write clear PRDs, define success metrics, and ensure timely delivery.
- Lead product initiatives across one or more of the following domains: cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility.
- Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities. Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction.
- Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.). Use data to prioritise, measure impact, and drive continuous optimisation.
- Partner closely with engineering, design, supply chain operations, merchant operations, and local market teams across London and Beijing to drive alignment and execution excellence.
- Ensure supply chain product capabilities are adapted to European market requirements, including local logistics partner integration, customs and tax compliance, regulations (e.g. GPSR), and region-specific customer expectations.
Minimum Qualifications
- Bachelor's degree or equivalent practical experience.
- 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles.
- Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems.
- Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale.
- Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis.
- Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones.
- Fluent in English.
Preferred Qualifications
- Experience in cross-border e-commerce supply chains, global logistics, or international marketplace fulfilment.
- Experience working in or with European logistics ecosystems carriers, 3PLs, last-mile networks.
- Experience with supply chain planning, demand forecasting, or inventory optimisation systems.
- Experience building platform-level products that serve multiple internal or external stakeholders.
- Proven ability to influence without authority and drive alignment across senior leadership.
- Experience hiring, mentoring, or informally leading other product managers.
- Chinese language ability is strongly preferred for cross-team collaboration with Beijing HQ.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Product Manager - Supply Chain in London employer: Limited
At JD.com, we pride ourselves on being an exceptional employer that champions innovation and personal growth within a supportive, people-first culture. As a Product Manager in our European team, you'll enjoy competitive compensation, access to global projects, and the opportunity to shape the future of supply chain solutions in a dynamic environment that values collaboration and diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Supply Chain in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current JD.com employees on LinkedIn. A personal introduction can make all the difference when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by diving deep into JD.com's supply chain operations. Understand their products and how they fit into the European market. This will show your genuine interest and help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past experiences in product management, especially those related to supply chain and logistics. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and genuinely interested in joining the JD.com team.
We think you need these skills to ace Product Manager - Supply Chain in London
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the role and the company. Dive into JD.com’s mission and values, and think about how your experience aligns with the Product Manager position in supply chain. This will help you tailor your application to show us why you're the perfect fit!
Be Clear and Concise:When crafting your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see your skills and experiences shine through without any fluff. Remember, less is often more!
Show Your Impact:We love seeing quantifiable achievements! When you describe your past roles, focus on what you accomplished and how it benefited your team or company. Use numbers and metrics where possible to illustrate your success in product management and supply chain.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re serious about joining the JD.com team!
How to prepare for a job interview at Limited
✨Know Your Supply Chain Inside Out
Make sure you brush up on your knowledge of supply chain operations, especially in relation to cross-border e-commerce. Be prepared to discuss specific systems like WMS and OMS, and how they impact logistics and fulfilment. This will show that you understand the core of the role.
✨Showcase Your Analytical Skills
Since the role requires a strong analytical mindset, come ready with examples of how you've used data to drive product decisions. Whether it's through SQL queries or A/B testing, be prepared to explain how your analytical approach has led to successful outcomes in previous roles.
✨Align with JD.com's Vision
Familiarise yourself with JD.com’s mission and values. Think about how your experience aligns with their commitment to innovation and customer satisfaction. During the interview, express how you can contribute to their goals and enhance the customer experience in European markets.
✨Prepare for Cross-Functional Collaboration
This role involves working with various teams across different time zones. Be ready to discuss your experience in managing stakeholders and leading cross-functional initiatives. Highlight any past successes in aligning diverse teams towards a common product vision.
