At a Glance
- Tasks: Lead the Front Office team to create unforgettable guest experiences and manage nightly operations.
- Company: Join the vibrant Leonardo Hotels community with over 55 locations across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities like yoga classes.
- Other info: Fixed term role with clear paths for progression and ongoing training opportunities.
- Why this job: Be a key player in hospitality, inspiring your team and making guests feel valued.
- Qualifications: Strong leadership skills and a passion for guest satisfaction are essential.
The predicted salary is between 30000 - 40000 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Night Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Night Manager and a Head of Department, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll maintain positive guest engagement and keep team morale high whilst ensuring any issues are resolved. As a Head of Department, you’ll be carrying out Duty Manager shifts and inspiring our vibrant teams to exceed our guests’ expectations.
If you’re our ideal Night Manager, you will:
- Take responsibility for the safety and security of the hotel and our guests
- Be a great motivator for your team: you’ll be proactively working on training and developing plans to keep your team working effectively
- Implement new ways to maximise guest experience and satisfaction
- Bring your positive attitude to work with you every day: you’ll be setting the tone for some of our guests’ stays at welcome and/or departure!
- Ensure that the hotel is sufficiently stocked throughout the night and ready for business every morning
Please note this is a Fixed Term position for 1 Year.
Some of the perks our Night Manager could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Night Manager? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Night Manager (Fixed Term - 1 Year) in Liverpool employer: Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Night Manager, you will not only lead a dedicated team to create unforgettable guest experiences but also benefit from ongoing training, clear career progression, and unique perks like special room rates and wellness initiatives. Join us in a role that promises both personal growth and the opportunity to make a meaningful impact within our community of over 55 hotels across the UK & Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager (Fixed Term - 1 Year) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Leonardo Hotels on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and guest engagement. We all know that confidence is key, so role-play with a mate to nail your responses!
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your positive attitude shine through. Remember, they’re looking for someone who can motivate and inspire!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Leonardo community.
We think you need these skills to ace Night Manager (Fixed Term - 1 Year) in Liverpool
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through! We want to see your personality and how you align with our values. Don’t be afraid to show us what makes you unique!
Tailor Your Application:Make sure to customise your application for the Night Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Showcase Your Team Spirit:As a Night Manager, you'll be leading a team, so share examples of how you've motivated and developed others in the past. We’re all about collaboration, so let us know how you work well with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Leonardo community!
How to prepare for a job interview at Limited
✨Know the Company Inside Out
Before your interview, take some time to research Leonardo Hotels and their values. Understand their mission and how they create memorable moments for guests. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their community.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've motivated a team or resolved conflicts. Highlight how you can keep morale high and ensure smooth operations, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, like guest complaints or team challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your problem-solving skills and ability to think on your feet, which are essential for a busy role like this.
✨Bring Your Positive Attitude
Leonardo Hotels values a positive work environment, so let your enthusiasm shine through during the interview. Share stories that reflect your upbeat attitude and how you’ve contributed to a positive atmosphere in previous roles. Remember, they want someone who can set the tone for guests' experiences!
