At a Glance
- Tasks: Lead the Housekeeping team to create memorable guest experiences and maintain high standards.
- Company: Join the vibrant Leonardo Hotels community with over 55 locations across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities like yoga classes.
- Other info: Ongoing training and clear career progression opportunities await you.
- Why this job: Be a key player in hospitality, inspiring your team and making a real impact.
- Qualifications: Experience in housekeeping management and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Head Housekeeper will direct the strategic initiatives and objectives of the Housekeeping department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Head Housekeeper, you’ll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. You’ll think creatively to ensure that all areas of the hotel are clean and well-presented, and continually think of new ways to improve the Leonardo Hotels product. You will inspire a vibrant team to exceed our guests’ expectations and create memorable moments.
If you’re our ideal Head Housekeeper, you will:
- Ensure that the Housekeeping department meets all Health & Safety requirements
- Ensure that KPIs are met and support your team to achieve these
- Collaborate with the wider hotel team to meet the hotel’s strategic objectives
- Think about the future by creating training and succession plans
Some of the perks our Head Housekeeper could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Head Housekeeper? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Head Housekeeper in Leeds employer: Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Head Housekeeper, you will not only lead a dedicated team to create memorable guest experiences but also benefit from ongoing training, clear career progression paths, and unique perks such as special room rates and wellness initiatives. Join us in a dynamic environment that prioritises both employee wellbeing and professional growth, making it an exceptional place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Leonardo Hotels on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality in interviews! Be yourself and let your passion for hospitality shine through. Remember, they want someone who fits into their vibrant team, so don’t hold back!
✨Tip Number 3
Prepare some thoughtful questions about the role and the team dynamics. This shows you’re genuinely interested and ready to contribute to the hotel’s success. Plus, it helps you figure out if it’s the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of the Leonardo community from the get-go!
We think you need these skills to ace Head Housekeeper in Leeds
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you embody our values.
Tailor Your Application:Make sure to customise your application for the Head Housekeeper role. Highlight your relevant experience and skills that align with our mission to create memorable moments for guests. Show us why you’re the perfect fit!
Show Your Team Spirit:As a Head Housekeeper, teamwork is key! In your application, share examples of how you've successfully collaborated with others in the past. We love seeing candidates who can inspire and lead a vibrant team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Limited
✨Show Your Leadership Skills
As a Head Housekeeper, you'll be leading a team, so make sure to highlight your leadership experience. Share specific examples of how you've motivated and inspired your team in previous roles, and how you plan to do the same at Leonardo.
✨Know the Company Values
Familiarise yourself with Leonardo's mission and values before the interview. Be ready to discuss how your personal values align with theirs and how you can contribute to creating memorable moments for guests while maintaining high service standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you've successfully managed challenges in housekeeping or hospitality, and be prepared to explain your thought process and outcomes.
✨Demonstrate Your Commitment to Safety
Health and safety are crucial in this role. Be prepared to discuss your understanding of health and safety regulations in housekeeping. Share any relevant experiences where you ensured compliance and how you would implement these standards at Leonardo.
