At a Glance
- Tasks: Lead a vibrant team to ensure guests have an incredible experience.
- Company: Join the Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Special hotel rates, recognition schemes, wellbeing activities, and ongoing training.
- Other info: Embrace diversity and enjoy clear paths for progression.
- Why this job: Make a real impact in hospitality while developing your career.
- Qualifications: Previous hotel management experience and strong people skills required.
The predicted salary is between 30000 - 40000 £ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Hotel Manager, you’ll keep your hotel running like clockwork and lead your team from the front to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations.
We’re looking for a Hotel Manager with previous experience and a strong M&E background and key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!
As a Hotel Manager, you will:
- Set guest satisfaction targets and ensure these are met, using guests’ feedback and surveys
- Work towards achieving Gold accreditation for your hotel through Green Tourism by reducing the hotel’s carbon footprint
- Be an expert in hitting KPIs and delivering results!
- Coach and support your management team to build the skills necessary to progress in their careers
- Regularly inspect facilities and rooms to ensure we are in compliance with health and safety standards, and our product is to brand standard
- Build relationships with the local community and business leaders
- Collaborate with your local HR team to host engaging activities for your team
- Get involved with company-wide projects to continue evolving the Leonardo Hotels brand
Some of the perks our Hotel Manager could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Hotel Manager? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Hotel Manager employer: Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Hotel Manager, you will benefit from ongoing training programmes, clear career progression paths, and unique perks such as special room rates and company-wide recognition schemes. Join us in creating memorable experiences for our guests while enjoying a supportive environment that prioritises your wellbeing and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on a Hotel Manager position!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made guests' experiences unforgettable and how you’ve led your team to success. We want to see the real you!
✨Tip Number 3
Research the company culture! Before your interview, dive into what makes Leonardo Hotels tick. Understand their values and how they treat their staff. This will help you tailor your answers and show that you’re a perfect fit for their community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Leonardo family. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that boldness to our team.
Tailor Your Application:Make sure to customise your CV and cover letter for the Hotel Manager role. Highlight your previous experience and key skills that align with what we’re looking for, especially in guest satisfaction and team leadership.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve exceeded targets or improved guest experiences in your past roles. We love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Leonardo community!
How to prepare for a job interview at Limited
✨Show Your Personality
Being yourself is key! Let your personality shine through during the interview. Share your passion for hospitality and how you connect with guests and your team. This will help the interviewers see how you fit into their vibrant community.
✨Know Your Numbers
As a Hotel Manager, you'll need to hit KPIs and deliver results. Brush up on your previous achievements related to guest satisfaction, operational efficiency, and any M&E metrics. Be ready to discuss specific examples of how you've met or exceeded targets in the past.
✨Demonstrate Leadership Skills
Talk about your experience in coaching and supporting your team. Share stories that highlight your ability to inspire others and create a positive work environment. They want to see how you can motivate your team to provide exceptional guest experiences.
✨Engage with the Community
Leonardo Hotels values relationships with the local community. Prepare to discuss how you've built connections in previous roles. Whether it's collaborating with local businesses or engaging in community events, show that you're proactive in creating a positive impact beyond the hotel.
