At a Glance
- Tasks: Support the food & beverage department and ensure exceptional guest service.
- Company: Join the Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Ongoing training and clear paths for progression in a supportive environment.
- Why this job: Be part of a team that values your individuality and fosters growth.
- Qualifications: Experience in hospitality is a plus, but passion and communication skills matter most.
The predicted salary is between 20000 - 25000 € per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
Your responsibilities will be:
- Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Experience we expect:
- Experience in food & beverage service beneficial but not essential.
- Hands-on approach with a can-do work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions taking ownership for duties and tasks assigned.
- Personal integrity, with the ability to work in an environment that demands excellence.
- Experience of working with IT systems on various platforms.
- Strong communication skills.
Some of the perks our Host could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Host? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Host employer: Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Host, you'll enjoy unique benefits such as special rates on hotel rooms, a company-wide recognition scheme, and ongoing training programmes that pave the way for your career progression in the hospitality industry. Join us to be part of a community that prioritises both guest satisfaction and employee wellbeing, ensuring a rewarding and meaningful work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leonardo's values and how they treat their team. This will help you connect with the interviewers and show that you're a great fit for their community.
✨Tip Number 2
Practice your communication skills! As a Host, you'll need to engage with guests and colleagues alike. Try role-playing common scenarios with friends or family to boost your confidence and ensure you can deliver exceptional service.
✨Tip Number 3
Show off your can-do attitude! During the interview, share examples of how you've tackled challenges in the past. This will demonstrate your hands-on approach and commitment to delivering top-notch guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows your enthusiasm for joining the Leonardo team. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Host
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant team.
Tailor Your Application:Make sure to customise your application for the Host role. Highlight any relevant experience in food and beverage service, even if it’s just a little. Show us how your skills align with our commitment to exceptional guest service!
Show Your Passion:We love candidates who are passionate about hospitality! In your application, share why you’re excited about this role and how you can bring that enthusiasm to our team. It’s all about creating memorable experiences for our guests!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture right there!
How to prepare for a job interview at Limited
✨Show Your Personality
As a Host, being yourself is key! Let your personality shine through during the interview. Share your passion for hospitality and how you connect with guests. This will help the interviewers see how you fit into their team culture.
✨Demonstrate Team Spirit
Since the role involves working closely with others, highlight your teamwork skills. Share examples of how you've collaborated in previous roles to enhance guest experiences or solve problems together. This shows you’re a bold team player!
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and guest service skills. Think of specific scenarios where you’ve gone above and beyond for a guest or resolved a tricky situation. This will showcase your commitment to exceptional service.
✨Know the Company Culture
Familiarise yourself with Leonardo's values and community spirit. Be ready to discuss how you can contribute to their culture of belonging and respect. Showing that you align with their mission will make you stand out as a candidate who truly fits the role.
