At a Glance
- Tasks: Lead compliance strategy and ensure product safety across Europe for a global e-commerce leader.
- Company: Join JD.com, a Fortune 44 company transforming the tech and supply chain landscape.
- Benefits: Competitive salary, great office locations, and a supportive culture focused on growth.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of retail.
- Qualifications: 10+ years in compliance, strong leadership skills, and knowledge of trade regulations.
The predicted salary is between 80000 - 100000 £ per year.
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable.
You’ll be joining the Joybuy Compliance team, sitting at the heart of how we keep customers safe and earn their trust as we scale across Europe. This is a senior leadership role within the European Compliance pillar, working alongside — and complementary to — the Legal function. You will own the operational compliance and product safety agenda that keeps our products and operations compliant on the ground. You’ll lead a network of country Compliance Business Partners across our European markets and a UK-based core compliance team with specialist coverage of trade compliance and the storage and handling of dangerous goods.
What You’ll Do
- Compliance Strategy & Leadership (Europe) - Define and own the European compliance and product safety strategy across our food and non-food e-commerce operations, aligned to business objectives, growth priorities and risk appetite across current and future markets. Build and scale the European compliance operating model, organisational capabilities, governance structures and mechanisms needed to support sustainable growth while maintaining high standards of customer trust and regulatory compliance. Act as the senior compliance leader for Europe and a trusted advisor to executive stakeholders, partnering closely with Legal.
- Leading the European Compliance Team - Lead and develop a network of country Compliance Business Partners across the EU/UK countries of operation and the core compliance team, ensuring consistent compliance standards while reflecting local regulatory requirements in each market. Build specialist capability, where needed and set the standards, playbooks and mechanisms. Set clear accountabilities across the central team and country BP network, building leadership capability and a culture of ownership and accountability.
- Trade Compliance & Dangerous Goods - Support the trade compliance specialists for European operations — covering customs and classification, sanctions screening working in close interface with the JDL logistics. Support JDL for the storage, handling and movement of dangerous goods, ensuring warehousing, fulfilment and transport activities meet applicable safety and regulatory requirements across our markets.
- Enterprise Risk, Governance & Business Partnership - Lead the European compliance risk framework, ensuring effective identification, assessment, mitigation and monitoring of regulatory, operational and customer risks across the business. Partner with senior leaders across Product, Commercial, Operations, Legal, Public Policy, Tax and Technology to embed compliance and product safety considerations into strategic initiatives.
- Specialist & Market-Specific Compliance - Support our specialists establish the compliance framework for Joybuy’s newly established pharmacy business in the Netherlands. Build the specialist compliance capability needed for higher-risk and regulated product categories, ensuring each market has the right controls, approvals and oversight in place.
About You
- 10+ years of experience in food and/or non-food product compliance, product safety and risk management within complex, fast-paced environments, with demonstrated success navigating evolving requirements, changing business priorities and high levels of ambiguity.
- Proven ability to lead multi-country or multi-market compliance teams, including managing distributed Business Partners and building a strong central function from a single hub.
- Strong working knowledge of trade compliance (customs, classification, sanctions, restricted goods) and of dangerous-goods storage and handling requirements in a retail, logistics or e-commerce setting.
- Familiarity with regulated product categories — ideally including pharmacy or healthcare.
- Experience influencing senior leaders and driving alignment across Product, Legal, Public Policy, Tax, Operations, Commercial and Technology teams to solve complex regulatory challenges while balancing customer experience, compliance obligations and business objectives.
- Demonstrated track record of identifying systemic risks, driving root-cause resolution and creating durable, scalable solutions that support growth across multiple products, markets or regions.
- Strong strategic, analytical and executive communication skills, with experience shaping business decisions, anticipating emerging regulatory risks and leading compliance capabilities that enable sustainable business expansion and customer trust.
Joining Joybuy means becoming part of a business where people, innovation and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.
At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Head of Compliance employer: Limited
At Leonardo Hotels, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Head Chef, you'll not only lead a dynamic kitchen team but also benefit from exceptional growth opportunities through our Senior Chef Programme, alongside perks like special hotel rates and a commitment to your wellbeing. Join us in creating memorable experiences for our guests while enjoying a supportive environment that champions your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Compliance
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Head of Compliance
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
