At a Glance
- Tasks: Support the Front Office team and ensure guest satisfaction during night shifts.
- Company: Join the vibrant NYX Hotels team, part of Leonardo Hotels.
- Benefits: Special hotel rates, recognition schemes, wellness activities, and ongoing training.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be at the heart of hospitality, creating memorable experiences for guests.
- Qualifications: Detail-oriented, team player with a passion for guest care.
The predicted salary is between 12 - 15 £ per hour.
NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.
The Night Porter will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Night Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! Whilst working as part of a vibrant team, you’ll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you’ll also be shaping their experience by getting involved in the Kitchen to prepare room service orders.
If you’re our ideal Night Porter, you will:
- (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests
- Carry out regular Fire Walks each night
- Be detail-oriented: you’ll be setting out ambient breakfast items in the morning, and it needs to look great!
Some of the perks our Night Porter - Part Time (16 Hours) could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Night Porter - Part Time (16 Hours) in Edinburgh employer: Limited
At NYX Hotels, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture where every team member is valued and respected. As a Night Porter, you'll enjoy unique benefits such as special rates on hotel rooms across the UK and Europe, ongoing training programmes, and opportunities for career progression within our expansive Leonardo Hotels community. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests while also prioritising your wellbeing and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Part Time (16 Hours) in Edinburgh
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out NYX Hotels online and on social media. Understanding their laidback luxury style will help you connect with the team and show you're a perfect fit for the City Lovers crew.
✨Tip Number 2
Practice your guest interaction skills! As a Night Porter, you'll be the face of the hotel during those late hours. Role-play common scenarios with friends or family to boost your confidence in delivering excellent guest care.
✨Tip Number 3
Show off your teamwork spirit! NYX Hotels values collaboration, so be ready to share examples of how you've worked well with others in the past. Highlighting your ability to support your colleagues will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the NYX family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Night Porter - Part Time (16 Hours) in Edinburgh
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our vibrant NYX team.
Tailor Your Application:Make sure to tailor your application specifically for the Night Porter role. Highlight any relevant experience you have in guest care or working in a busy environment, as this will show us that you understand what it takes to keep things running smoothly.
Be Detail-Oriented:Since the Night Porter role involves setting up breakfast items and ensuring everything looks great, pay attention to detail in your application. Use clear formatting and check for any spelling or grammar mistakes – we love a polished application!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our amazing company culture right there!
How to prepare for a job interview at Limited
✨Know the NYX Vibe
Before your interview, get familiar with the laidback luxury vibe of NYX Hotels. Understand their mission to create memorable moments for guests and how you can contribute to that as a Night Porter. This will show your genuine interest in the role and the company.
✨Showcase Your Team Spirit
As a Night Porter, you'll be part of a vibrant team. Be ready to share examples of how you've worked collaboratively in previous roles. Highlight your ability to support your colleagues and contribute to a positive atmosphere, which is key in hospitality.
✨Demonstrate Attention to Detail
The job requires being detail-oriented, especially when setting up breakfast items. Prepare to discuss specific instances where your attention to detail made a difference in guest satisfaction or operational efficiency. This will help illustrate your fit for the role.
✨Emphasise Guest Care
Guest satisfaction is at the heart of the Night Porter role. Think of examples where you've gone above and beyond to ensure a great experience for customers. This could be anything from handling a complaint to creating a welcoming atmosphere—make sure to highlight these during your interview.
