At a Glance
- Tasks: Deliver exceptional guest care and create memorable experiences at our vibrant bar.
- Company: Join the dynamic NYX Hotels team, part of Leonardo Hotels.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Access ongoing training and clear paths for career progression.
- Why this job: Be part of a community that values diversity and personal growth.
- Qualifications: Passion for hospitality and a positive, proactive attitude.
The predicted salary is between 22000 - 26000 € per year.
NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.
Main Tasks
- Offer exceptional guest care at all times
- Address guest concerns courteously and promptly to ensure their satisfaction
- Collaborate with colleagues in all departments to elevate the overall guest experience consistently
- Demonstrate a thorough understanding and strict adherence to the hotel's SOPs within the bar, along with a general knowledge of all standards across the establishment
- Operate the bar in a safe and organized manner, promptly reporting any issues to management
- Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations
- Complete any other reasonable request made by a member of the management team or a supervisor
Person Specification
- Genuine passion for delivering memorable moments to guests
- Positive approach to changing service environments and priorities
- Pro-active with a hands-on approach to delivering consistent results
- Embrace the Leonardo Hotels’ Guest Care culture; be empowered to work on your own initiative
- Friendly team player with the ability to work effectively and efficiently with others
- A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues
- Engaged with hotel initiatives to support the local community
Measurable Performance Indicators
- Demonstrating the Company vision, mission and values when interacting with colleagues and guests
- Customer reviews
- Achieving agreed KPIs
- Fulfilment of the job skills checklist
- Customer satisfaction scores e.g. Booking.com
- Regular review meetings with line manager
Available Ongoing Learning
- GROWonline BELONG induction and development courses
- Academy Technical skills training
- Team Coach
- ‘Come Join Us’ Guest Care training
- Opportunity to apply for internal development programmes, such as:
- Junior Chef Development programme
- Graduate programme
- Level 2 Apprenticeships in Hospitality
Some of the perks our Bartender could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Bartender in Edinburgh employer: Limited
At NYX Hotels, we pride ourselves on being an exceptional employer that values our City Lovers as much as our guests. With a vibrant work culture that promotes inclusivity and personal growth, our bartenders enjoy ongoing training opportunities, special rates on hotel stays, and a supportive community dedicated to delivering memorable experiences. Join us in a dynamic environment where your contributions are recognised and rewarded, and embark on a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender in Edinburgh
✨Tip Number 1
Get to know the NYX vibe! Before your interview, dive into what makes NYX Hotels unique. Familiarise yourself with their guest care culture and think about how you can contribute to that laidback luxury experience.
✨Tip Number 2
Show off your personality! When you’re chatting with the team, let your passion for hospitality shine through. Share stories of memorable moments you've created for guests in the past – it’ll show you’re a perfect fit for the City Lovers team.
✨Tip Number 3
Be proactive! If you see an opportunity to suggest improvements or share ideas during your interview, go for it. NYX loves confident communicators who are ready to make a difference and embrace feedback.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to join our vibrant team.
We think you need these skills to ace Bartender in Edinburgh
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your genuine passion for delivering memorable moments shine through. We want to see how much you care about guest satisfaction and creating a unique experience!
Be Yourself:Don’t be afraid to show your personality! We’re looking for friendly team players who can communicate confidently. Let us know what makes you unique and how you can contribute to our vibrant NYX team.
Tailor Your Application:Make sure to tailor your application to the specific role of Bartender. Highlight any relevant experience and skills that align with our mission of providing laidback luxury and exceptional guest care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the NYX family!
How to prepare for a job interview at Limited
✨Know Your Drinks
Brush up on your cocktail knowledge and be ready to discuss your favourite drinks. NYX Hotels values a genuine passion for delivering memorable moments, so showing off your expertise in mixology can really impress the interviewers.
✨Show Your Team Spirit
As a Bartender, you'll need to work closely with your colleagues. Be prepared to share examples of how you've collaborated in past roles. Highlighting your friendly, team-player attitude will resonate well with the NYX culture.
✨Embrace Guest Care
NYX Hotels is all about exceptional guest care. Think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to creating memorable experiences, which is key for this role.
✨Be Ready for Change
The hospitality industry can be unpredictable. Show that you're adaptable and can handle changing priorities with a positive approach. Share stories that illustrate your pro-active mindset and hands-on approach to challenges.
