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- Tasks: Lead hotel operations and create memorable guest experiences with your vibrant team.
- Company: Join the Leonardo community of over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Embrace diversity and be part of a supportive workplace culture.
- Why this job: Make a real impact in hospitality while developing your career with ongoing training.
- Qualifications: Strong people skills and a passion for leading teams to success.
The predicted salary is between 35000 - 45000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Deputy General Manager will direct the strategic initiatives and objectives of the hotel, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Deputy General Manager, you’ll keep the hotel running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be working alongside the General Manager to oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!
As a Deputy General Manager, you will:
- Set guest satisfaction targets and ensure these are met, using guests’ feedback and surveys
- Lead from the front and get stuck in – you’re the face of the hotel operation!
- Regularly inspect rooms to ensure our product is to brand standard
- Mentor team members in your hotel, who are undertaking in-house Learning & Development programmes in support of their career
- Collaborate with your local HR team to host engaging activities for your team
- Host weekly operations meetings to discuss events and groups – you’ll liaise with the Meetings & Events team to ensure your hotel is ready to deliver!
Some of the perks our Deputy General Manager (Maternity Cover) could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Deputy General Manager (Maternity Cover)? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Deputy General Manager (Maternity Cover) employer: Limited
Contact Detail:
Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager (Maternity Cover)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even reach out to current employees at Leonardo Hotels. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! Be yourself and let your passion for hospitality shine through. Remember, they’re looking for someone who can lead a vibrant team, so don’t be afraid to share your ideas and experiences.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle guest complaints or motivate your team. Practising your responses will help you feel more confident and ready to impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to stay updated on what’s available at Leonardo Hotels.
We think you need these skills to ace Deputy General Manager (Maternity Cover)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests and your team.
Tailor Your Application: Make sure to tailor your application to the Deputy General Manager role. Highlight your experience in leading teams and managing operations, and how you’ve created memorable moments for guests in the past.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills that align with our values and the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Limited
✨Know the Company Inside Out
Before your interview, take some time to research Leonardo Hotels. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and inspired your team. Highlight how you’ve set targets, mentored team members, and ensured guest satisfaction – these are key aspects they’ll be looking for!
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle busy situations. Think about times when you had to manage multiple tasks or resolve conflicts within your team. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team culture, and future initiatives. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Plus, it demonstrates your proactive approach to leadership!