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- Tasks: Lead the M&E department to create unforgettable experiences for guests.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special hotel rates, recognition schemes, and wellness activities.
- Other info: Ongoing training and clear career progression opportunities await you!
- Why this job: Be a key player in delivering exceptional customer care and memorable events.
- Qualifications: Strong leadership, communication skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Conference and Banqueting Manager will direct the strategic initiatives and objectives of the M&E department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Conference and Banqueting Manager and Head of Department, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to manage the M&E operation with a passion to deliver excellent customer care.
If you’re our ideal Conference and Banqueting Manager, you will:
- Be a vibrant host for customers and an expert in recognising their needs - customer retention is a crucial part of this role!
- Be hands on and visible in the operation with the ability to lead and multi-task.
- Keep the details in mind - you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained.
- Have great communication skills - it’s important to establish relationships with organisers and other departments within the hotel!
- Ensure that staffing levels are adequate for upcoming events.
Some of the perks our M&E Operations Manager could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a M&E Operations Manager? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Conference & Banqueting Manager employer: Limited
Contact Detail:
Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with fellow professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. Remember, they want to see how you’ll fit into their team!
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Tailor your responses to show how you align with their mission and how you can contribute to creating memorable moments for guests.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Conference & Banqueting Manager
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you embody the values of being bold and a team player.
Tailor Your Application: Make sure to customise your application for the Conference & Banqueting Manager role. Highlight your relevant experience and skills that align with our mission to create memorable moments for guests. Show us why you’re the perfect fit!
Showcase Your Communication Skills: Since great communication is key in this role, use your application to demonstrate your ability to connect with others. Whether it’s through clear writing or sharing examples of past experiences, we want to see how you can build relationships within a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Limited
✨Know the Company Inside Out
Before your interview, take some time to research Leonardo Hotels and their values. Understand their mission and how they create memorable experiences for guests. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their community.
✨Showcase Your Leadership Skills
As a Conference and Banqueting Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a busy event. Highlight your ability to multi-task and keep operations running smoothly, as this is crucial for the role.
✨Emphasise Customer Care
Customer retention is key in this role, so be ready to discuss how you’ve gone above and beyond to meet customer needs in previous positions. Share specific stories that demonstrate your passion for delivering excellent service and how you’ve created memorable moments for guests.
✨Practice Your Communication Skills
Great communication is essential for this position. Think about how you can establish relationships with organisers and other departments. During the interview, practice clear and confident communication, and be prepared to discuss how you’ve successfully collaborated with others in the past.