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- Tasks: Lead hotel operations and create memorable guest experiences with a vibrant team.
- Company: Join the Leonardo community of over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special room rates, recognition schemes, and wellbeing activities.
- Other info: Ongoing training and clear paths for career progression await you.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in hospitality and strong problem-solving skills.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
The Duty Manager will direct the strategic initiatives and objectives of the hotel, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.
You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Duty Manager, you’ll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality!
As a Duty Manager, you will:
- Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
- Have strong operational knowledge with the ability to work across departments as required
- Support other managers with interviews and recruitment - it’s a team effort
- Coach and train new starters - we want everyone to feel confident in their new role!
- Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly
- Collaborate with your local HR team to host engaging activities for the team
- Preferably have experience working in a branded hotel or restaurant
Some of the perks our Duty Manager could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Duty Manager? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Duty Manager in Belfast employer: Limited
Contact Detail:
Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Belfast
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, services, and team members. When you walk in for an interview, being able to chat about specific areas or recent events shows your genuine interest and makes you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the company culture and even put in a good word for you, which can be a game changer in landing that Duty Manager role.
✨Tip Number 3
Show off your problem-solving skills during interviews! Think of examples from your past experiences where you’ve handled conflicts or complaints effectively. This will demonstrate that you’re ready to tackle the busy nature of the role head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Leonardo community and becoming part of our vibrant team.
We think you need these skills to ace Duty Manager in Belfast
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you embody our values.
Tailor Your Application: Make sure to customise your application for the Duty Manager role. Highlight your relevant experience and skills that align with the job description, especially your operational knowledge and team collaboration abilities.
Showcase Your Passion: We love candidates who are passionate about hospitality! Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight into the right hands. Plus, it shows you’re keen to join the Leonardo community!
How to prepare for a job interview at Limited
✨Show Your Hospitality Passion
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles. This will demonstrate that you truly understand the importance of guest satisfaction.
✨Know the Company Values
Familiarise yourself with Leonardo Hotels' vision, mission, and values before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to fostering a positive team environment. This shows that you're not just looking for a job, but that you genuinely want to be part of their community.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle conflicts. Think of past experiences where you successfully managed difficult situations or complaints, and be ready to share these stories. This will highlight your capability to thrive in a fast-paced environment.
✨Engage with the Interviewers
During the interview, make an effort to engage with your interviewers. Ask insightful questions about the hotel’s operations, team dynamics, and any upcoming initiatives. This not only shows your interest in the role but also helps you gauge if the company culture is the right fit for you.