At a Glance
- Tasks: Supervise daily operations and create memorable guest experiences in the Food & Beverage department.
- Company: Join a unique collection of hotels focused on exceptional guest care and team collaboration.
- Benefits: Enjoy special hotel rates, recognition schemes, and ongoing training for career growth.
- Other info: Join a supportive community with clear paths for progression in hospitality.
- Why this job: Be a key player in delivering outstanding hospitality and making guests feel valued.
- Qualifications: Leadership skills and a passion for exceptional service are essential.
The predicted salary is between 22000 - 26000 £ per year.
LMM - The Midland is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.
The Food & Beverage Supervisor will support the strategic initiatives and objectives of the Food & Beverage department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. You’ll be the backbone of the team as Food & Beverage Supervisor, as you’ll be working with your Head of Department to motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be there for the team on the floor, showing exceptional leadership skills to maintain positivity over busy times and inspire excellent guest care.
If you’re our ideal Food and Beverage Supervisor, you will:
- Support the Food and Beverage Manager to manage daily operations and supervise service delivery
- Help to meet and exceed guests’ expectations by offering exceptional hospitality
- Support with the training and coaching of new team members
- Be creative and bring ideas to the table
- Lead by example! Don’t forget to let your personality shine through
- Support with the delivery of events to help create those “wow” moments
Some of the perks our Assistant Service Lead could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as an Assistant Service Lead? We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Assistant Service Lead employer: Limited
At Limited Edition, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and respected. With unique benefits such as special hotel rates, a company-wide recognition scheme, and ongoing training programmes, we ensure our employees have ample opportunities for growth and development within the Leonardo Hotels community. Join us to be part of a supportive team that prioritises both guest satisfaction and employee wellbeing, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Lead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Limited Edition's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As an Assistant Service Lead, you'll be all about guest care. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with grace and charm.
✨Tip Number 3
Bring your ideas to the table! During interviews, don’t shy away from sharing your creative thoughts on how to enhance guest experiences. This shows you're proactive and ready to contribute to the team’s success right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant Service Lead
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re all about creating memorable moments for our guests, and that starts with you being authentic.
Tailor Your Application:Make sure to tailor your application to the role of Assistant Service Lead. Highlight your relevant experience in food and beverage service, and how you’ve gone above and beyond to exceed guest expectations. We love seeing how you can bring your unique skills to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Limited
✨Know the Company Culture
Before your interview, take some time to research Limited Edition and Leonardo Hotels. Understand their values and mission, especially their focus on exceptional guest care. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Service Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've motivated a team or handled a busy situation effectively. Highlight how you can inspire positivity and excellent guest care, which is crucial for this role.
✨Bring Creative Ideas
The job description mentions the importance of creativity. Think about innovative ideas you've implemented in previous roles, especially in food and beverage settings. Be ready to discuss how you can contribute to creating memorable moments for guests and enhancing service delivery.
✨Practice Your Hospitality Mindset
Since the role revolves around guest care, practice articulating your approach to hospitality. Think about how you would exceed guests' expectations and create 'wow' moments. Use specific examples to illustrate your commitment to exceptional service, as this will resonate well with the interviewers.
