At a Glance
- Tasks: Design and optimise performance frameworks to enhance service functionality and user satisfaction.
- Company: Triad, a forward-thinking organisation focused on improving public services.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team in a collaborative environment with exciting career prospects.
- Why this job: Make a real difference by analysing data to improve services that impact users.
- Qualifications: Experience with GDS frameworks and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 € per year.
Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy and user needs.
Role Summary
Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy and user needs.
Key Responsibilities
- Design, implement, and continuously optimise performance measurement frameworks to drive service improvement
- Iterate and enhance performance frameworks based on evolving business needs and user insights
- Conduct in-depth performance analysis to generate clear, actionable insights and recommendations
- Collaborate across all service phases, including Discovery, Alpha, Beta (private and public), and Live
- Lead performance measurement and reporting for service assessments, ensuring readiness and compliance
- Ensure alignment with Government Digital Service (GDS) standards and best practices
- Leverage analytics tools such as Google Analytics, Microsoft Power BI, SQL, or equivalent to extract and interpret data
- Analyse large, complex datasets to identify trends, risks, and opportunities for improvement
- Design and develop intuitive dashboards to communicate performance metrics effectively
- Partner with stakeholders to define, refine, and track key performance indicators (KPIs)
- Work closely with multidisciplinary teams, including service design and policy, to inform decision-making and improve outcomes
Skills And Experience
- Proven experience working within Government Digital Service (GDS) frameworks and standards
- Strong analytical capabilities, with the ability to interpret complex data and translate findings into actionable insights
- Proficient in a range of performance and analytics tools (e.g. Google Analytics, Microsoft Power BI, SQL or equivalents)
- Solid experience working in Agile environments, applying iterative and user‑centred delivery approaches
Performance Analyst in Surrey employer: Limelight Health
Triad is an exceptional employer that fosters a collaborative and innovative work culture, empowering Performance Analysts to make a meaningful impact on public services. With a strong commitment to employee growth, we offer continuous learning opportunities and the chance to work with cutting-edge analytics tools in a dynamic environment. Located at the heart of the government sector, our team thrives on delivering high-quality insights that drive service improvement while adhering to GDS standards.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Performance Analyst role that’s perfect for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your performance frameworks and analytics projects. This is a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions related to performance analysis. Be ready to discuss how you've used tools like Google Analytics or Power BI to drive service improvements. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the right fit for you. Plus, it’s a straightforward way to get your application noticed.
We think you need these skills to ace Performance Analyst in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with performance frameworks and analytics tools. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role is all about data, be sure to include examples of how you've used analytics tools like Google Analytics or SQL in your previous work. We love seeing clear, actionable insights that you've generated from complex datasets!
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still being engaging.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need to submit your application smoothly!
How to prepare for a job interview at Limelight Health
✨Know Your Frameworks
Make sure you’re familiar with performance measurement frameworks, especially those aligned with Government Digital Service (GDS) standards. Brush up on how these frameworks can drive service improvement and be ready to discuss your experience in designing and implementing them.
✨Data is Your Best Friend
Be prepared to talk about your analytical skills and how you've used tools like Google Analytics, Microsoft Power BI, or SQL in past roles. Have specific examples ready that showcase how you’ve interpreted complex datasets to generate actionable insights.
✨Collaboration is Key
Highlight your experience working with multidisciplinary teams. Think of examples where you partnered with stakeholders to define KPIs or collaborated across different service phases. This shows you understand the importance of teamwork in achieving performance goals.
✨Stay Agile
Since the role involves working in Agile environments, be ready to discuss how you’ve applied iterative and user-centred delivery approaches in your previous positions. Share specific instances where this approach led to improved outcomes or efficiencies.
