At a Glance
- Tasks: Support and enhance self-service devices while automating operations and leading engineering initiatives.
- Company: Join HSBC, a leader in creating inclusive workplaces and innovative tech solutions.
- Benefits: Enjoy competitive pay, private healthcare, and tailored professional development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and career growth.
- Why this job: Make a real impact on technology that enhances customer experiences and drives innovation.
- Qualifications: Experience in Windows security, scripting, and strong troubleshooting skills required.
The predicted salary is between 55000 - 65000 £ per year.
In this role you will:
- Support the operating systems, build images and infrastructure software on the UK self‑service device and express bank tablet estate.
- Provide consultancy support on self‑service device software development projects.
- Develop solutions to automate and simplify self‑service device operations.
- Assist third‑party field engineers and self‑service device helpdesk with deployment/business‑as‑usual issues.
- Own the patching and software upgrade process for self‑service devices.
- Assist with audit discussions related to self‑service device infrastructure stack and help remediate any findings arising from the audit.
- Assist with hardware evergreening initiatives.
- Active contribution to global self‑service device engineering initiatives and, if possible, lead a few of them for the group.
- Active contribution to Windows protection tool sets.
To be successful in this role you should meet the following requirements:
- Extensive understanding of End Computing security and networking with experience in Win10/Win11.
- Good understanding of Active Directory / GPO and SCCM/MECM infrastructure knowledge.
- Ability to write Bash/VB/Powershell/Python scripts.
- Knowledge of ITIL/DevOps/Agile concepts and strong troubleshooting experience.
- Knowledge of Confluence/JIRA.
- Ability to gather client requirements and work on projects independently.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces—no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
