At a Glance
- Tasks: Lead complex change initiatives and drive strategic transformation across the business.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Exciting opportunities for career growth in a supportive and innovative team.
- Why this job: Make a real impact in a dynamic environment while shaping the future of insurance.
- Qualifications: Significant experience in business change and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
Location: London
Type: Permanent, full time Hybrid role, happy to talk flexible working
The Opportunity
We are expanding our Insurance and Operations transformation capability and are looking for multiple Change & Excellence professionals to play a pivotal role in shaping how change is delivered across the business. Sitting within a high‑impact core change team, these roles lead complex, strategic initiatives that span multiple P&Ls, as well as enterprise‑wide priorities that sit outside traditional silos. These are senior, hands‑on change roles for experienced professionals who are comfortable leading initiatives end-to-end, shaping the approach, and doing the work where required. You will operate in environments where outcomes are clear, but the path to get there is not – requiring judgement, adaptability, and strong collaboration across technical and non‑technical stakeholders. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
Your new role
- Lead complex, enterprise‑wide change initiatives spanning multiple P&Ls and functional boundaries
- Shape work from first principles - defining problems, outcomes and approaches in ambiguous environments
- Design and drive pragmatic delivery plans, adapting structure and governance as initiatives evolve
- Act as the connective tissue across change, bringing together SMEs from technology, legal, risk, compliance, finance and operations
- Confidently engage and influence senior stakeholders, even where subject matter is unfamiliar
- Translate business needs into clear, outcome‑focused requirements, bridging business and technology teams
- Maintain momentum across multiple workstreams, ensuring alignment, progress and effective decision‑making
- Embed continuous improvement thinking, using insight and data to focus on impact and benefits realisation
About You
- Significant experience delivering business change, transformation or consulting engagements
- Strong cross‑functional experience, navigating complex organisational and stakeholder landscapes
- Consulting or advisory background (e.g. Big 4 or similar), ideally with financial services clients. London market or general insurance knowledge is required
- Comfort working in ambiguity, focusing on outcomes rather than predefined solutions
- Confidence leading senior stakeholder discussions across legal, risk, compliance, finance and technology
- Ability to engage effectively with technology teams without being a deep technical specialist
- Excellent structuring, problem‑solving and analytical capability
- A collaborative, adaptable approach with the confidence to shape and lead initiatives end‑to‑end
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
Application Close Date: 25/05/2026 11:59 PM
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Senior Manager / Manager, Change & Excellence employer: Limelight Health
At QBE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide extensive benefits including 30 days of holiday, comprehensive private medical insurance, and opportunities for flexible working arrangements. Join us in London, where you can make a significant impact within a supportive environment that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager / Manager, Change & Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at QBE or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. We want to hear about your past experiences leading change initiatives and how you tackled ambiguity. Make it relatable and engaging!
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you've navigated complex stakeholder landscapes and delivered results in challenging environments. This is key for the Change & Excellence roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Manager / Manager, Change & Excellence
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in leading complex change initiatives and how you've navigated ambiguous environments. We want to see how your skills align with what we're looking for!
Showcase Your Collaboration Skills:Since this role involves working with various stakeholders, emphasise your ability to engage and influence senior stakeholders. Share examples of how you've successfully collaborated across different teams, especially in a consulting or advisory context.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the job description. We appreciate clarity and directness in communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Limelight Health
✨Know Your Change Frameworks
Familiarise yourself with various change management frameworks and methodologies. Be ready to discuss how you've applied these in past roles, especially in complex environments. This shows you can adapt your approach based on the situation.
✨Engage with Stakeholders
Prepare to demonstrate your ability to engage and influence senior stakeholders. Think of examples where you've successfully navigated complex stakeholder landscapes, and be ready to share how you built those relationships.
✨Showcase Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous roles and how you approached them. Highlight your analytical capabilities and how you structured your problem-solving process to achieve successful outcomes.
✨Emphasise Continuous Improvement
Talk about how you've embedded continuous improvement thinking in your previous projects. Use data and insights to illustrate how your initiatives have led to tangible benefits and realisation of outcomes.
