At a Glance
- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a leader in customer care and optical services.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and career development opportunities.
- Other info: Inclusive workplace with diverse colleagues and supportive environment.
- Why this job: Make a difference in customers' lives while gaining valuable experience in retail.
- Qualifications: Passion for customer service and a desire to learn.
The predicted salary is between 20000 - 25000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
Required Qualifications
- Passion for customer care
- Desire to learn
Preferred Qualifications
- Worked in a retail or clinical environment
Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Retail Assistant (Opticians) employer: Limelight Health
At Boots Opticians, we pride ourselves on being an excellent employer, offering a vibrant work culture where every Retail Assistant plays a crucial role in delivering exceptional customer service. Our comprehensive 'Step Into Optics' training programme ensures that you will have ample opportunities for personal and professional growth, while our generous benefits, including employee discounts and flexible perks, make working with us both rewarding and enjoyable. Join us in a supportive environment that values diversity and fosters meaningful relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant (Opticians)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be all about customer care. Role-play with a friend or family member to get comfortable with greeting customers and handling their queries. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Show off your passion for learning! Mention how excited you are about the 'Step Into Optics' training programme. Talk about any previous experiences where you've picked up new skills quickly. This will highlight your eagerness to grow within the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Retail Assistant (Opticians)
Some tips for your application 🫡
Show Your Passion for Customer Care:When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile for a customer, as this is key for us at Boots Opticians.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background fits with our team and the responsibilities outlined in the job description.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our store.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Limelight Health
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear, eye tests, and customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've built relationships in previous roles. Think about times when you listened to a customer's needs and provided excellent service – this will demonstrate your suitability for the position.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since you'll be working in a retail environment, showing that you understand the importance of appearance can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training programme or opportunities for career development. This shows your enthusiasm for the role and your desire to grow within the company.
