At a Glance
- Tasks: Drive product success using data and user insights to shape decisions and measure impact.
- Company: Join British Airways, a leader in the aviation industry with a commitment to innovation.
- Benefits: Enjoy staff travel perks, competitive salary, and opportunities for personal growth.
- Other info: Embrace a diverse and inclusive culture that values your unique contributions.
- Why this job: Make a real impact on product development while working with cutting-edge technology.
- Qualifications: Experience in digital product teams and strong analytical skills required.
The predicted salary is between 40000 - 50000 € per year.
As a Product Analyst within Operations Decision Support, you’ll play a key role in driving product success by using data, user insight and technical understanding to shape product decisions and measure impact. This is a hands‑on role embedded within the product team. You’ll work closely with Product Managers, engineers, UX and system integrators, owning discovery, backlog shaping and continuous optimisation to ensure digital tools and systems deliver measurable business value.
What you’ll do
- Apply product discovery and delivery techniques such as workshops, rapid prototyping and iterative feedback to understand user and business needs.
- Lead discovery using technical feasibility analysis and proof‑of‑concept work, engaging architects and data specialists early to shape scalable solutions.
- Independently develop clear user stories and acceptance criteria aligned to product goals and outcomes.
- Translate technical architecture, API contracts and data flows into clear delivery requirements.
- Collaborate closely with Product Managers, engineering leads, UX and system integrators to deliver end‑to‑end solutions.
- Coordinate end‑to‑end testing of product features across integrated systems.
- Analyse product performance, user behaviour and market trends to inform prioritisation and improvement.
- Build strong relationships with stakeholders to support testing, validation and feedback loops.
- Monitor and support product enhancements and fixes, ensuring alignment with design direction and architecture standards.
- Oversee technical scalability and integration readiness for product releases.
- Apply agile and waterfall methodologies as appropriate across the product lifecycle.
- Support backlog refinement, release planning and continuous improvement of product processes.
- Ensure robust documentation and knowledge transfer for ongoing support and future development.
- Define and track product KPIs, delivering insights that drive decisions and measurable impact.
- Independently create clear product decks communicating product overview, roadmap and delivery set‑up.
What you’ll bring to British Airways
- Strong hands‑on experience working within digital product teams.
- Confidence engaging with technical detail, including APIs, data flows and system integrations.
- Ability to work closely with engineers and lead technical backlog refinement.
- Strong analytical mindset with comfort working with data and data technologies.
- Clear, structured communicator able to translate complexity into actionable insight.
- Proactive, independent approach with strong ownership and accountability.
- Collaborative mindset and resilience in fast‑moving delivery environments.
Your experience
- Experience defining technical requirements for digital products in a technical department / company (Essential).
- 2-4 years of top‑tier consulting or product in MANGO (required).
- Numeric Degree in Computer Science, Engineering, Mathematics, Sciences or equivalent (Required).
- Knowledge of Operations departments (Desirable).
- Knowledge of Data products; Data cloud solutions AWS, snowflake, or critical systems (Desirable).
- Demonstrated success in agile product engineering delivery (Desirable).
- Project Management accreditation (Desirable).
- Experience with performance monitoring and observability tools (e.g., Datadog).
What we offer
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Product Analyst employer: Limelight Health
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Product Analyst, you'll enjoy unparalleled staff travel benefits, opportunities for professional growth across various business areas, and a commitment to inclusion and diversity that ensures every voice is heard. Join us in shaping the future of air travel while enjoying a rewarding career in a company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst
✨Tip Number 1
Get to know the company inside out! Research British Airways, their products, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to product analysis and technical requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining British Airways and ready to take that next step.
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Show Your Analytical Skills:As a Product Analyst, we want to see your strong analytical mindset shine through. Use your application to highlight specific examples where you've used data to drive decisions or improve products. This will show us you can handle the technical details and make sense of complex information.
Be Clear and Structured:We love clear communication! When writing your application, make sure to present your thoughts in a structured way. Break down your experiences and skills into easy-to-read sections, so we can quickly see how you fit the role. Remember, clarity is key!
Tailor Your Application:Don’t just send a generic application! We want to know why you’re specifically interested in this role at British Airways. Tailor your application to reflect how your experience aligns with our needs, especially around product discovery and delivery techniques.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Limelight Health
✨Know Your Product Inside Out
Before the interview, dive deep into the products and services offered by the company. Understand their digital tools, user insights, and how they measure success. This will help you speak confidently about how your skills can contribute to product optimisation.
✨Master the Technical Details
Since this role involves engaging with technical aspects like APIs and data flows, brush up on these topics. Be prepared to discuss how you've previously translated technical requirements into actionable insights, showcasing your analytical mindset.
✨Showcase Your Collaborative Spirit
Highlight your experience working closely with cross-functional teams. Share examples of how you've collaborated with Product Managers, engineers, and UX designers to deliver successful projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making process. Think of specific instances where you've applied product discovery techniques or led backlog refinement. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
