At a Glance
- Tasks: Shape and optimise digital experiences for airport customers across key touchpoints.
- Company: Join CAVU, a forward-thinking company transforming airport travel.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a supportive work environment.
- Other info: Be part of a diverse team committed to innovation and improvement.
- Why this job: Make a real impact on customer journeys in a dynamic digital landscape.
- Qualifications: Experience in product ownership and Agile methodologies is essential.
The predicted salary is between 45000 - 55000 £ per year.
hackajob is collaborating with MAG (Airports Group) to connect them with exceptional professionals for this role. Permanent Manchester Airport / Hybrid (2 days per week onsite).
About CAVU
For airports, for partners, for people. We are CAVU. At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody — from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences. From our revenue-accelerating single-platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges, our solutions make travel smoother for passengers and more profitable for our clients and partners.
About The Role
We’re looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus on the digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You’ll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with customer and commercial needs. Working within an Agile product environment, you’ll collaborate closely with UX, engineering, content and business stakeholders to define priorities, manage delivery and ensure product decisions are driven by insight and measurable outcomes.
Key responsibilities
- Product Ownership & Delivery
- Own and manage product backlogs across digital customer touchpoints, ensuring priorities align with customer, operational and commercial objectives.
- Work closely with cross-functional delivery teams to define user stories, acceptance criteria and sprint priorities.
- Contribute actively to Agile ceremonies including sprint planning, stand‑ups, retrospectives and backlog refinement.
- Collaborate with engineering, UX and content teams to ensure solutions deliver high‑quality customer outcomes.
- Support the continuous improvement of product delivery processes and Agile ways of working.
- Optimisation & Customer Experience
- Drive optimisation initiatives across web and digital customer journeys, identifying opportunities to improve engagement, conversion and usability.
- Support and coordinate experimentation and A/B testing activity in partnership with UX and digital teams.
- Use customer, behavioural and performance data to inform prioritisation and product decisions.
- Ensure digital experiences remain aligned to both customer expectations and wider business strategy.
- Stakeholder Management & Collaboration
- Build strong relationships with stakeholders across CAVU and MAG, acting as a key point of coordination between business and delivery teams.
- Communicate product priorities, roadmap updates and delivery progress clearly to a range of audiences.
- Balance customer needs, technical considerations and commercial priorities when making product decisions.
- Work collaboratively across multiple teams to ensure successful delivery of product initiatives.
About You
We’re looking for a collaborative and commercially aware Product Owner who enjoys working in fast‑paced digital environments and is passionate about improving customer experiences through data‑led product decisions. You’ll likely have previous experience working in Product, Digital or Customer Experience teams, with exposure to Agile delivery environments and optimisation‑focused digital products.
You’ll Also Bring
- Experience working as a Product Owner or within a product‑led digital delivery environment.
- Strong understanding of Agile methodologies and product delivery practices.
- Experience managing backlogs, writing user stories and working within sprint‑based delivery teams.
- Exposure to digital optimisation, experimentation or A/B testing initiatives.
- Strong stakeholder management and communication skills.
- The ability to interpret and utilise data to support product decisions and prioritisation.
- Experience working closely with UX, engineering and content teams.
- Familiarity with digital analytics tools such as GA4 would be advantageous.
- A proactive, collaborative and continuous improvement mindset.
What’s in it for you?
- 25 days holiday, increasing with service (up to 28)
- Option to buy up to 10 extra days + 4 flexible bank holidays
- 10% company pension
- Annual bonus scheme
- On-site gym
- MediCash scheme
- A range of flexible benefits and discounts, including up to 50% off CAVU products such as Escape Lounges and Airport Parking
- Rail and retail discounts
- 2 paid volunteering days per year
- Access to health & wellbeing events, ID&E activities, and learning opportunities
- Formal and informal development options, including mentoring programmes and learning grants
- Enhanced parental leave (T&Cs apply)
Equal Opportunities and Reasonable Adjustments
We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We’re proudly part of MAG, and together we’re on a mission to be number one in our industries — and that takes talent in all its forms. Whether this is your first role or your next big step, we want to hear from you, even if you don’t think you tick every box. What matters most is what you bring. We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know — we’re committed to helping you perform at your best.
Our Colleague Communities play a big part in that journey, including Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Ready to reach new heights?
StudySmarter Expert Advice🤫
We think this is how you could land Technical Product Owner in Manchester
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Limelight Health!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Limelight Health would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Limelight Health through your school's career services!
We think you need these skills to ace Technical Product Owner in Manchester
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Technical Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Technical Product Owner position at Limelight Health. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Limelight Health
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
