Senior Product Compliance Manager - KYC & Onboarding in London

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

Our Product Compliance & Risk ("PC&R") team sits at the centre of Wise’s product development function, supporting our cross‑functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design. We’re seeking a highly motivated, customer‑centric and proactive individual to join the Wise Global FinCrime PC&R team, to work across our Product and Compliance teams to take our Global KYC program to the next level, with a particular focus on our business onboarding product and controls.

This individual will work closely with our Global KYC product teams to ensure our controls strike the right balance for our customers and our compliance requirements to onboard customers. This role works side‑by‑side with our Product teams in order to:

• Focus on new products and features to ensure that scalable and compliant MVPs can be brought quickly to market.
• Remediate issues identified with existing products and features to ensure that they remain compliant and scalable.

Your Mission:

• Ownership of PC&R’s approach to business onboarding and control design.
• Collaborate with Global KYC product teams to help design controls and support in the interpretation of global regulation to ensure our in‑house built KYC product is best in class with regards to business onboarding and controls.
• Identify and drive enhancements that could improve our customer experience, unlock growth, and improve our operational processes.
• Use data to define the effectiveness of controls and support the implementation of an ongoing testing program.
• Work with and support our product teams to implement and prioritise control improvements to strengthen our program while finding ways to create efficiencies.
• As improvements are identified in audits or by third parties define project plans and facilitate their implementation.
• Perform periodic reviews to ensure our controls remain compliant, reviewing changing regulations and industry guidance.
• Contribute to the mapping and assessment of controls as part of the annual financial crime risk assessment.

A Bit About You:

We are looking for someone passionate about payments, fintech and compliance risk management and with an eye on the future. You should have:

• Minimum 7 years experience working within KYC, with particular focus on implementing control enhancements for business customer onboarding.
• CAMS, ICA or equivalent certification desirable.
• Experience collaborating with product and engineering teams to develop KYC and/or financial crime controls.
• Experience in automation of financial crime controls.
• Strong data analytics skills.
• Clear communication, project coordination, and management skills.
• Wisdom, a world view and talent for thinking outside the box.
• Professionalism and high integrity.
• You understand the importance of providing clear rationales for teams and excel in doing so.
• You anticipate roadblocks, are resilient and not easily disheartened.
• Willingness to challenge teams and themselves on how to best serve our customers, while keeping processes robust and compliant.
• Willingness to travel as required.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.