At a Glance
- Tasks: Lead transformative change initiatives across multiple business areas and drive impactful delivery plans.
- Company: Join QBE, a global insurer with a human touch and a collaborative culture.
- Benefits: Enjoy 30 days holiday, private medical insurance, and flexible remote work options.
- Other info: Exciting opportunities for career growth in a supportive and innovative company.
- Why this job: Shape the future of insurance while making a real impact in a dynamic environment.
- Qualifications: Experience in business change, strong stakeholder engagement, and a collaborative mindset.
The predicted salary is between 60000 - 80000 € per year.
Primary Details
- Time Type: Full time
- Worker Type: Employee
- Location: London
- Type: Permanent, full time
- Hybrid role, happy to talk flexible working
The Opportunity
We are expanding our Insurance and Operations transformation capability and are looking for multiple Change & Excellence professionals to play a pivotal role in shaping how change is delivered across the business. Sitting within a high-impact core change team, these roles lead complex, strategic initiatives that span multiple P&Ls, as well as enterprise-wide priorities that sit outside traditional silos. These are senior, hands-on change roles for experienced professionals who are comfortable leading initiatives end-to-end, shaping the approach, and doing the work where required. You will operate in environments where outcomes are clear, but the path to get there is not – requiring judgement, adaptability, and strong collaboration across technical and non-technical stakeholders. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
Your new role
- Lead complex, enterprise-wide change initiatives spanning multiple P&Ls and functional boundaries
- Shape work from first principles - defining problems, outcomes and approaches in ambiguous environments
- Design and drive pragmatic delivery plans, adapting structure and governance as initiatives evolve
- Act as the connective tissue across change, bringing together SMEs from technology, legal, risk, compliance, finance and operations
- Confidently engage and influence senior stakeholders, even where subject matter is unfamiliar
- Translate business needs into clear, outcome-focused requirements, bridging business and technology teams
- Maintain momentum across multiple workstreams, ensuring alignment, progress and effective decision-making
- Embed continuous improvement thinking, using insight and data to focus on impact and benefits realisation
About You
- Significant experience delivering business change, transformation or consulting engagements
- Strong cross-functional experience, navigating complex organisational and stakeholder landscapes
- Consulting or advisory background (e.g. Big 4 or similar), ideally with financial services clients
- London market or general insurance knowledge is required
- Comfort working in ambiguity, focusing on outcomes rather than predefined solutions
- Confidence leading senior stakeholder discussions across legal, risk, compliance, finance and technology
- Ability to engage effectively with technology teams without being a deep technical specialist
- Excellent structuring, problem-solving and analytical capability
- A collaborative, adaptable approach with the confidence to shape and lead initiatives end-to-end
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad
Application Close Date: 25/05/2026 11:59 PM
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Senior Manager / Manager, Change & Excellence in London employer: Limelight Health
QBE is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to make a significant impact within a global insurance firm. With a strong focus on employee growth, QBE provides extensive benefits including 30 days of holiday, comprehensive private medical insurance, and opportunities for flexible working arrangements. Located in London, this role not only allows you to lead transformative change initiatives but also positions you within a supportive environment that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager / Manager, Change & Excellence in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at QBE or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll want to showcase your experience in leading complex change initiatives and how you’ve navigated ambiguity. Make it relatable and engaging!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Manager / Manager, Change & Excellence in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Manager / Manager, Change & Excellence. Highlight your experience in leading complex change initiatives and your ability to navigate ambiguous environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led change initiatives and engaged with senior stakeholders. Let your personality come through!
Showcase Your Problem-Solving Skills:In your application, emphasise your analytical capabilities and how you've tackled challenges in previous roles. We love candidates who can think critically and adapt their approach as needed, so don’t hold back on sharing those experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at QBE!
How to prepare for a job interview at Limelight Health
✨Know Your Change Management Frameworks
Familiarise yourself with various change management methodologies and frameworks. Be ready to discuss how you've applied these in past roles, especially in complex environments. This shows you can adapt your approach based on the situation.
✨Prepare for Stakeholder Engagement Scenarios
Think of examples where you've successfully engaged with senior stakeholders, particularly in ambiguous situations. Prepare to share how you navigated challenges and influenced decisions, as this role requires strong collaboration across diverse teams.
✨Demonstrate Analytical Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview that require critical thinking and problem-solving. Show how you can break down complex issues and develop clear, outcome-focused solutions, which is key for this position.
✨Showcase Your Adaptability
Highlight instances where you've had to pivot your strategy or approach due to changing circumstances. This role demands a flexible mindset, so sharing your experiences in adapting to new information or shifting priorities will resonate well with the interviewers.
