At a Glance
- Tasks: Analyse data to enhance user onboarding and account access experiences.
- Company: Join Wise, a global leader in money management technology.
- Benefits: Competitive salary, stock options, hybrid work, and generous leave policies.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Make a real impact on user experience while collaborating with diverse teams.
- Qualifications: Strong analytical skills, SQL expertise, and experience with data visualisation tools.
The predicted salary is between 75000 - 115000 € per year.
Wise is a global technology company building the best way to move and manage the world’s money. Whether people and businesses are sending money, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
We’re looking for a Lead Product Analyst (Individual Contributor) to join the Onboarding squad and the Account Access & Recovery team. The team owns key core flows helping guide users as they register, access and recover their Wise account.
As a Lead Product Analyst, your mission will be to deeply understand the needs of our customers as they register to Wise for the first time and/or need to access their account, partner with your cross‑functional team to solve the most critical pain points they are facing, drive strategy and growth by providing data‑driven insights and recommendations. This would mean finding the right balance and friction to deflect bad actors whilst providing legitimate users with a good experience.
In this role, you will also have a unique opportunity to work across a horizontal team and collaborate with other domains such as Onboarding, Fincrime, Finance, Product verticals and so on.
What You’ll Be Doing
- Derive actionable insights from data to inform product decisions, to help support and improve onboarding and access to Wise for new and existing customers.
- Partner with your product manager, engineers and designers throughout the product development lifecycle to build and iterate product changes based on your insights.
- Evaluate high‑impact areas of opportunity, find ways to support & accelerate, or identify and advocate for better alternatives.
- Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self‑serve.
- Help your team understand their progress and communicate this outside of your team by defining and reporting on KPIs that measure what matters.
- Collaborate with cross‑functional teams to identify and prioritise opportunities for AI‑driven automation and insight generation.
Qualifications
- You have strong quantitative skills with hands‑on data manipulation and analysis, advanced SQL skills and experience working with data pipelines.
- You have strong communication skills and an ability to translate business problems into analytical solutions.
- You have experience working with data visualisation tools (Looker, PowerBI, Tableau etc.) and Python/R.
- You have the ability to derive actionable insights from data to inform product decisions, from improving our onboarding flow to reducing friction and saving costs.
- Creative problem‑solving skills and an ability to prioritise in a fast‑paced environment.
- Leverage AI tools and machine‑learning techniques to improve analytics outcomes and discover new, critical insights.
Nice to Have But Not Essential
- Knowledge of the FinTech ecosystem.
- Knowledge of the Fraud and Authentication space.
What We Offer
- Salary: £75,000 - £115,000.
- Company Restricted Stock Units.
- Numerous great benefits in our London office.
Key Benefits
- Hybrid working.
- Paid annual holiday, sick days, parental leave and other leave opportunities.
- 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave.
Lead Product Analyst - Onboarding in London employer: Limelight Health
Wise is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Lead Product Analyst role in London. With a strong focus on employee growth, Wise offers numerous benefits including hybrid working, generous leave policies, and a unique sabbatical opportunity after four years, making it an ideal place for those seeking meaningful and rewarding employment in the FinTech sector.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Analyst - Onboarding in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wise on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Wise's mission and values. Show us how your skills align with our goals, especially in improving onboarding and user experience. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your data storytelling! Be ready to discuss how you've used data to drive decisions in past roles. We want to see how you can turn numbers into actionable insights that can help us enhance our onboarding process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Wise team!
We think you need these skills to ace Lead Product Analyst - Onboarding in London
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who we are at Wise. Tailor your application to reflect our mission of making money management easier for everyone. Show us that you get what we do and why it matters!
Be Data-Driven:As a Lead Product Analyst, we want to see your analytical skills shine through in your application. Use specific examples from your past experiences where you've derived insights from data to drive product decisions. Numbers speak louder than words!
Show Your Collaborative Spirit:We love teamwork here at Wise! Highlight instances where you've worked with cross-functional teams. Whether it's product managers, engineers, or designers, let us know how you’ve collaborated to solve problems and improve user experiences.
Keep It Clear and Concise:While we appreciate creativity, clarity is key. Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant, and remember to proofread before hitting send. We’re excited to hear from you, so make it count!
How to prepare for a job interview at Limelight Health
✨Know Your Data
As a Lead Product Analyst, you'll be expected to have strong quantitative skills. Brush up on your SQL and data manipulation techniques before the interview. Be ready to discuss how you've derived actionable insights from data in past roles, as this will show your ability to inform product decisions.
✨Understand the User Journey
Familiarise yourself with the onboarding process and the common pain points users face when registering or accessing their accounts. Think about how you can improve these experiences and be prepared to share your ideas during the interview. This shows that you’re not just data-driven but also user-focused.
✨Collaborate Like a Pro
Since this role involves working closely with cross-functional teams, be ready to discuss your experience collaborating with product managers, engineers, and designers. Share specific examples of how you’ve partnered with others to drive product changes based on insights, highlighting your teamwork skills.
✨Showcase Your Problem-Solving Skills
Prepare to talk about a time when you faced a complex problem and how you approached it. Use the STAR method (Situation, Task, Action, Result) to structure your response. This will demonstrate your creative problem-solving abilities and your capacity to prioritise in a fast-paced environment.
