At a Glance
- Tasks: Provide top-notch IT support and troubleshoot issues on-site.
- Company: Join Limelight Health, partnered with DXC Technology, in a dynamic environment.
- Benefits: Gain hands-on experience, develop your skills, and enjoy a supportive team.
- Other info: Fast-paced role with opportunities for growth and learning.
- Why this job: Be the go-to tech hero, solving problems and making a difference every day.
- Qualifications: Strong troubleshooting skills and Windows 10 proficiency required.
The predicted salary is between 30000 - 40000 € per year.
Limelight Health, in partnership with DXC Technology, is seeking a Deskside Support Engineer to provide customer-focused IT support at their client's location in Walton Oaks. The candidate should possess strong troubleshooting skills, experience in desktop support, and a willingness to learn in a fast-paced environment.
Essential skills include:
- Windows 10 proficiency
- Ability to work with network infrastructure
- Excellent communication capabilities
The role emphasizes adherence to ITIL standards and a commitment to service quality in a regulated setting.
Hands-On Deskside Support Engineer in London employer: Limelight Health
At Limelight Health, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and well-being. As a Deskside Support Engineer in Walton Oaks, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful impact by delivering exceptional IT support. Join us to grow your career while contributing to a company that values service excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Hands-On Deskside Support Engineer in London
✨Tip Number 1
Get to know the company culture! Research Limelight Health and DXC Technology to understand their values and work environment. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your troubleshooting skills! Since this role is all about hands-on support, practice common desktop issues and solutions. Being able to demonstrate your problem-solving abilities in real-time can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the role and the company. They might share tips or even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Plus, it shows your commitment to joining our team at Limelight Health and DXC Technology.
We think you need these skills to ace Hands-On Deskside Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your troubleshooting skills and desktop support experience. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Windows 10 Skills:Since Windows 10 proficiency is key for this role, include specific examples of how you've used it in past positions. We love seeing practical applications of your skills, so let us know how you’ve tackled challenges using this OS.
Communicate Clearly:Excellent communication is a must-have for us! When writing your application, keep your language clear and concise. We appreciate candidates who can convey their thoughts effectively, especially in a customer-focused role like this one.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Limelight Health
✨Know Your Tech Inside Out
Make sure you brush up on your Windows 10 skills and any relevant troubleshooting techniques. Be ready to discuss specific issues you've resolved in the past, as this will show your hands-on experience and problem-solving abilities.
✨Understand ITIL Standards
Familiarise yourself with ITIL principles and how they apply to deskside support. Being able to articulate your understanding of service quality and adherence to these standards will impress the interviewers and demonstrate your commitment to excellence.
✨Show Off Your Communication Skills
Since this role requires excellent communication capabilities, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've done this successfully.
✨Be Ready for Scenario Questions
Prepare for situational questions that test your ability to handle real-world problems. Think about past experiences where you had to troubleshoot under pressure or adapt quickly to changes, and be ready to share those stories.
