At a Glance
- Tasks: Lead software support teams to ensure top-notch customer service and operational excellence.
- Company: Join System C, a leader in healthcare software solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and stakeholder engagement.
- Why this job: Make a real difference in customer experience while shaping the future of software support.
- Qualifications: Proven leadership skills and experience in software support management.
The predicted salary is between 63000 - 77000 £ per year.
System C is seeking a Head of Software Support in Leeds to lead our Support and Success function across multiple teams. You will set strategy, structure, and performance, ensuring reliable, high-quality service and outstanding customer experience. You will drive operational excellence, own major incidents, and partner with Product and Engineering to prevent recurrence, while shaping a culture of continuous improvement and strong stakeholder engagement.
Head of Software Support & Customer Excellence employer: Limelight Health
At Limelight Health, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a remote-first company, we offer flexible working arrangements, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for those passionate about driving technological advancements in healthcare. Join us to be part of a forward-thinking team that values your expertise and encourages you to lead the way in AI-driven solutions.
