At a Glance
- Tasks: Design and optimise performance frameworks to enhance service functionality and user satisfaction.
- Company: Join Triad, a forward-thinking company committed to inclusivity and innovation.
- Benefits: Enjoy 25 days leave, private healthcare, gym support, and continuous training opportunities.
- Other info: Be part of a diverse team dedicated to creating positive change in technology.
- Why this job: Make a real impact by analysing data and driving service improvements in a collaborative environment.
- Qualifications: Experience with GDS frameworks and strong analytical skills are essential.
The predicted salary is between 40000 - 50000 € per year.
Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy and user needs.
Role Summary
Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy and user needs.
Key Responsibilities
- Design, implement, and continuously optimise performance measurement frameworks to drive service improvement.
- Iterate and enhance performance frameworks based on evolving business needs and user insights.
- Conduct in-depth performance analysis to generate clear, actionable insights and recommendations.
- Collaborate across all service phases, including Discovery, Alpha, Beta (private and public), and Live.
- Lead performance measurement and reporting for service assessments, ensuring readiness and compliance.
- Ensure alignment with Government Digital Service (GDS) standards and best practices.
- Leverage analytics tools such as Google Analytics, Microsoft Power BI, SQL, or equivalent to extract and interpret data.
- Analyse large, complex datasets to identify trends, risks, and opportunities for improvement.
- Design and develop intuitive dashboards to communicate performance metrics effectively.
- Partner with stakeholders to define, refine, and track key performance indicators (KPIs).
- Work closely with multidisciplinary teams, including service design and policy, to inform decision-making and improve outcomes.
Skills And Experience
- Proven experience working within Government Digital Service (GDS) frameworks and standards.
- Strong analytical capabilities, with the ability to interpret complex data and translate findings into actionable insights.
- Proficient in a range of performance and analytics tools (e.g. Google Analytics, Microsoft Power BI, SQL or equivalents).
- Solid experience working in Agile environments, applying iterative and user‑centred delivery approaches.
Qualifications & Clearances
- A degree or equivalent qualification related to the area you work in – desirable.
- Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.
Triad’s Commitment to You
- Continuous Training & Development: Access to top‑rated Udemy Business courses.
- Work Environment: Collaborative, creative, and free from discrimination.
Benefits
- 25 days of annual leave, plus bank holidays.
- Matched pension contributions (5%).
- Private healthcare with Bupa.
- Gym membership support or Lakeshore Fitness access.
- Perkbox membership.
- Cycle‑to‑work scheme.
Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
Performance Analyst in Godalming employer: Limelight Health
Triad is an exceptional employer for Performance Analysts, offering a collaborative and inclusive work environment that prioritises continuous training and development. With generous benefits such as 25 days of annual leave, matched pension contributions, and private healthcare, employees are supported in both their professional growth and personal well-being. Located in the UK, Triad is committed to fostering diversity and inclusion, making it a rewarding place for those seeking meaningful employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst in Godalming
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your performance analysis projects. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to performance analysis. We recommend using the STAR method to structure your answers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Performance Analyst in Godalming
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with performance frameworks and analytics tools. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since this role is all about data interpretation, include specific examples of how you've used analytics tools like Google Analytics or SQL in your previous roles. We love seeing clear, actionable insights that you've generated from complex datasets.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still reflecting your personality.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and it helps us keep everything organised. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Limelight Health
✨Know Your Performance Metrics
Before the interview, brush up on key performance indicators (KPIs) relevant to the role. Understand how they apply to service improvement and be ready to discuss examples of how you've used metrics in past roles.
✨Familiarise Yourself with GDS Standards
Since the role involves working within Government Digital Service frameworks, make sure you’re well-versed in these standards. Be prepared to explain how you’ve applied them in your previous work or how you would approach it in this new role.
✨Showcase Your Analytical Skills
Bring along examples of your analytical work, especially any dashboards or reports you've created. Be ready to walk through your thought process and how your insights led to actionable recommendations.
✨Collaborate and Communicate
This role requires working closely with multidisciplinary teams. Think of examples where you successfully collaborated with others, and be prepared to discuss how you ensure clear communication and alignment on project goals.