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For Companies At a Glance
- Tasks: Lead strategic sales operations for EMEA, optimising processes and driving growth.
- Company: Join Phenom, an innovative HR tech unicorn transforming the talent experience globally.
- Benefits: Enjoy flexible hours, career development, and exciting perks in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the HR tech space.
- Qualifications: 5+ years in sales operations within SaaS; strong analytical and communication skills required.
- Other info: Diversity and inclusion are at our core; we welcome all applicants!
The predicted salary is between 54000 - 84000 £ per year.
Job Description
Job Requirements
Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
We are looking for a Director Senior Director of Sales Operations – EMEA to lead the strategic and operational infrastructure supporting our EMEA go-to-market teams. This leader will serve as a thought partner to senior sales leadership and play a critical role in translating global revenue strategy into regional execution.
You will own the design and deployment of scalable operating models, revenue planning, forecasting rigor, and performance insights that accelerate sales growth and drive efficiency across the EMEA business. The ideal candidate blends a strategic mindset with operational depth and has proven experience leading through scale, complexity, and change in a fast-paced SaaS environment.
What You'll Do
- Strategic Sales Operations Leadership: Acts as a strategic advisor to regional and global leaders, ensuring EMEA sales operations align with both local goals and the global GTM strategy
- Forecasting: Owns the EMEA forecasting process and transforms data into insights to improve performance and guide executive decision-making.
- Sales Process Optimization: Designs and optimizes sales processes and workflows to ensure consistent, efficient execution across the full revenue cycle.
- Sales Infrastructure: Leads the evolution of sales technology and reporting infrastructure to enable data-driven decision-making and scalability.
- Sales Coaching & Performance Enablement: Supports and develops EMEA sales reps through coaching, performance tracking, and operational best practices.
- Quota Management: Collaborate with leadership to establish and maintain sales quotas that align with business objectives for individual sellers.
- Cross-Functional Collaboration: Ensures alignment with global teams across the business to support a consistent and coordinated customer experience.
What You've Done
- 5+ years of experience in sales operations, business operations, or a related field within a SaaS environment
- Proven success in managing sales processes, data analysis, and quota setting.
- Strong quantitative, problem-solving, and communication skills.
- Experience supporting rapid revenue growth and scaling operational strategies
- Experience partnering with senior sales leadership for GTM growth
- Experience working with Salesforce, Clari, Groove, and related software with expertise with value selling methodologies
Benefits
We want you to be your best self and to pursue your passions!
- Benefits/programs to support holistic employee health
- Flexible hours and working schedules
- Growing organization with career pathing and development opportunities
- Tons of perks and extras in every location for all Phenoms!
Diversity, Equity, & Inclusion
Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.
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#LI-Remot
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Director, Sales Operations -EMEA employer: Limelight Health
Contact Detail:
Limelight Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Sales Operations -EMEA
✨Tip Number 1
Familiarise yourself with the latest trends in sales operations, especially within the SaaS industry. Understanding how companies like Phenom leverage technology for sales optimisation will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of Phenom or similar organisations. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented sales processes or optimised workflows in previous roles. Being able to articulate your experience clearly will demonstrate your capability to lead in this position.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive decision-making in sales operations. Highlighting your experience with tools like Salesforce and Clari will also resonate well with the hiring team.
We think you need these skills to ace Director, Sales Operations -EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, particularly within a SaaS environment. Emphasise your strategic mindset and operational depth, as these are key qualities the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the company's goals. Mention specific experiences where you've successfully managed sales processes or supported revenue growth.
Highlight Relevant Skills: In your application, clearly outline your quantitative, problem-solving, and communication skills. Provide examples of how you've used these skills to drive efficiency and performance in previous roles.
Showcase Cross-Functional Collaboration: Demonstrate your experience in collaborating with senior sales leadership and cross-functional teams. Highlight any specific projects or initiatives where you contributed to a coordinated customer experience.
How to prepare for a job interview at Limelight Health
✨Understand the Company Culture
Before your interview, take some time to research Phenom's company culture and values. Understanding their commitment to diversity, equity, and inclusion will help you align your answers with their ethos and demonstrate that you're a good fit for the team.
✨Prepare for Strategic Discussions
As a Director of Sales Operations, you'll need to showcase your strategic mindset. Be ready to discuss how you've previously aligned sales operations with broader business goals, and prepare examples of how you've transformed data into actionable insights.
✨Showcase Your Technical Skills
Familiarise yourself with the tools mentioned in the job description, such as Salesforce and Clari. Be prepared to discuss your experience with these platforms and how you've used them to optimise sales processes and drive performance.
✨Demonstrate Cross-Functional Collaboration
Highlight your experience working with different teams to achieve common goals. Prepare examples of how you've collaborated with senior sales leadership and other departments to enhance customer experiences and support revenue growth.
