At a Glance
- Tasks: Analyse customer behaviour and retention trends to drive growth.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
- Other info: Flexible work culture with opportunities for professional development.
- Why this job: Make a real impact on customer loyalty through data-driven insights.
- Qualifications: Strong SQL skills and experience in dashboard creation required.
The predicted salary is between 35000 - 45000 € per year.
Holland & Barrett is looking for a Retention Analyst to join their Customer Growth Analytics team in London. The role emphasizes understanding customer behavior and retention trends through data analysis and collaboration with CRM and marketing teams.
The ideal candidate will have strong SQL skills and experience in building dashboards. The company offers hybrid working, allowing flexibility while ensuring a strong team presence in the office.
Data-Driven Retention Analyst for CRM & Loyalty employer: Limelight Health
Holland & Barrett is an excellent employer that values data-driven insights and fosters a collaborative work culture within its Customer Growth Analytics team in London. With a strong emphasis on employee growth opportunities, the company offers hybrid working arrangements that promote flexibility while maintaining a vibrant team environment, making it an ideal place for those seeking meaningful and rewarding careers in analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Data-Driven Retention Analyst for CRM & Loyalty
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Holland & Barrett on LinkedIn. A friendly chat can give us insider info and might just get our foot in the door.
✨Tip Number 2
Show off those SQL skills! Prepare a mini-project or dashboard that showcases your data analysis abilities. Bring it along to interviews to demonstrate how we can add value to their team.
✨Tip Number 3
Practice makes perfect! Get comfortable discussing customer behaviour trends and retention strategies. We want to sound confident and knowledgeable when chatting with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace Data-Driven Retention Analyst for CRM & Loyalty
Some tips for your application 🫡
Show Off Your SQL Skills:Make sure to highlight your SQL expertise in your application. We want to see how you can use data to drive customer retention, so don’t hold back on showcasing any relevant projects or experiences!
Dashboards Are Your Best Friend:If you've built dashboards before, let us know! Share examples of how you've visualised data to help teams make informed decisions. This will show us that you understand the importance of clear data presentation.
Understand Our Customers:Take some time to research Holland & Barrett and our customer base. Mention any insights you have about customer behaviour and retention trends in your application. This will demonstrate your genuine interest in the role and our mission.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Limelight Health
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to discuss how you've used SQL in past projects, and maybe even tackle a few practical questions or exercises. This will show that you're not just familiar with the language but can also apply it effectively.
✨Showcase Your Dashboard Skills
Since building dashboards is a key part of the role, come ready to discuss any dashboards you've created in the past. Bring examples if possible, and be ready to explain the thought process behind your design choices. This will demonstrate your analytical mindset and attention to detail.
✨Understand Customer Behaviour Trends
Research common customer behaviour trends and retention strategies relevant to the retail industry. Be prepared to discuss how data analysis can influence these trends and improve customer loyalty. This shows that you’re not just a number cruncher but someone who understands the bigger picture.
✨Embrace the Hybrid Work Culture
Since Holland & Barrett offers hybrid working, think about how you can contribute to team dynamics both in-person and remotely. Be ready to share your thoughts on collaboration tools and how you’ve successfully worked in a hybrid environment before. This will highlight your adaptability and teamwork skills.
