At a Glance
- Tasks: Support global customers with Workday PTA solutions, ensuring they get the most value from their systems.
- Company: Join Kainos, a people-first tech company focused on innovation and collaboration.
- Benefits: Enjoy a supportive culture, career growth opportunities, and a diverse team environment.
- Other info: Be part of a diverse team that values creativity and continuous learning.
- Why this job: Make a real impact by helping clients optimise their HRIT systems and drive success.
- Qualifications: Experience in HRIT systems, strong customer focus, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role.
Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact.
Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference.
Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Main purpose of the role & responsibilities in the business
As a Workday PTA Support Consultant, you’ll be part of a dynamic team dedicated to providing ongoing support for our global Pay Transparency Analyzer customers.
Your focus will be on ensuring customers realise continuous value from their PTA solution by delivering configuration, troubleshooting, and advisory support to help them adopt, optimise, and maintain the system in line with their business needs.
You’ll take ownership of customer requests, manage updates in line with SLAs, and resolve issues while advising on best practices to drive adoption and solution optimisation.
This role blends customer-facing consulting with both technical and functional support, requiring close collaboration with clients and internal teams.
In addition, you’ll contribute to internal knowledge sharing and support the continued enhancement of the PTA solution.
Key Responsibilities
- Provide configuration, troubleshooting, and advisory support to customers for post-deployment.
- Deliver services within agreed SLAs, ensuring high customer satisfaction.
- Manage and prioritise incoming requests, identifying root causes, and resolving issues effectively.
- Support recurring releases and deployments, helping customers adopt new features and updates.
- Participate in customer workshops and calls, helping to gather and refine requirements.
- Work collaboratively across internal delivery teams and external stakeholders.
- Create documentation and knowledge articles to support internal learning and customer self-service.
- Support and mentor junior consultants, contributing to team development and knowledge sharing.
- Required Skills And Experience
- Previous experience configuring or supporting HRIT systems.
- Strong customer focus and proven experience in a customer-facing role with ability to present solutions, participate in workshops, and explain functionality clearly to a non-technical audience.
- Excellent knowledge of Excel (including lookups, pivots and data quality techniques).
Knowledge and experience in data analysis, manipulation, reporting, and formatting.
Experience in data transformation and data loading activities (e. g., mapping, cleansing, validation, and reconciliation).
- A proactive, solution-oriented mindset, with a desire to continuously learn and grow.
- Clear and empathetic communication skills in English both written and verbal.
- Familiarity with service management principles, including issue tracking and escalation practices.
Desirable Skills
- Workday certification in Prism, Reporting, HCM, Payroll, or Financials.
- Professional qualifications or certifications in project management, service management (e. g., ITIL), or consulting.
- Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion.
We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.
We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.
We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
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Workday Support Consultant (Pay Transparency Analyzer) in Belfast employer: Limelight Health
At Limelight Health, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a remote-first company, we offer flexible working arrangements, competitive benefits, and ample opportunities for professional growth, making it an ideal environment for those passionate about driving technological advancements in healthcare. Join us to be part of a forward-thinking team that values your expertise and encourages you to lead the way in AI-driven solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Workday Support Consultant (Pay Transparency Analyzer) in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Limelight Health values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Limelight Health might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Limelight Health!
✨Direct Apply to Limelight Health
Let's not forget to apply directly through the Limelight Health website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Workday Support Consultant (Pay Transparency Analyzer) in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Limelight Health.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Limelight Health. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Limelight Health
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
