Job Req ID: 57968
Posting Date: 14th May 2026
Function: Service
Location: Belfast (3 days per week in the office)
Salary: Competitive
Please note you must either hold or be eligible for SC (Security Clearance) & NPPV 3 Clearance for this role, which will require a minimum of 5 years working history in the UK to be eligible.
About the role
This is an exciting opportunity to be part of a team that is shaping the future of communication and helping us become the number one service provider in the European business market. As a skilled technical engineer, you’ll deliver critical managed data services and technical support using market-leading technologies, enabling customers to achieve their business goals through secure, reliable, and innovative network solutions. We’re looking for a driven and engaging individual with a passion for technology, problem-solving, and delivering exceptional service that makes a real impact for customers, communities, and colleagues alike.
What you’ll be doing
- Take ownership of the end-to-end technical health of live services, ensuring stability, security, and continuous improvement throughout the customer contract lifecycle.
- Act as the primary technical authority for customers, BT teams, and partners, providing clear guidance on complex changes, risks, incidents, and service impacts.
- Lead the resolution of complex incidents by coordinating internal teams, suppliers, and third parties to restore service quickly and effectively.
- Proactively manage the technical estate by identifying risks, vulnerabilities, capacity concerns, and opportunities to improve performance, resilience, and value.
- Build trusted relationships with customers and stakeholders, using technical expertise and clear communication to influence decisions and drive successful outcomes.
Essential Skills / Experience
- Technical governance and risk-based decision making, including assessing risk, interpreting technical standards, and making informed, defensible decisions.
- Incident leadership and operational coordination, including managing live incidents, directing response activity, engaging stakeholders, and supporting timely service restoration.
- End-to-end service understanding, including how production environments operate and how dependencies across systems, customers, and suppliers influence outcomes.
- Automation and observability mindset, including improving operational efficiency through tooling, dashboards, alerting, runbooks, and automation.
- Commercial awareness, stakeholder management, and professional development, including understanding SLAs and OLAs, communicating effectively across teams, coaching others, and holding relevant technical accreditation at Professional or Specialist level with ITIL knowledge.
Desirable Skills / Experience
- Excellent understanding of network and software-defined networking data network technologies (such as, Cisco, Aruba, Juniper, Fortinet, Nutanix, AWS, Azure, etc) / emerging technologies across the full IT spectrum.
- Experience of technically supporting a 24/7 live managed customer solution across networking technology towers, utilising a host of 3rd parties and suppliers
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market-leading paid carers leave with up to 2 weeks off
- Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Data Engineering Specialist (TOA for Northern Ireland Electricity) in Belfast
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Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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✨Apply Directly Through Company Websites
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Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Limelight Health specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Limelight Health
✨Know Your Manufacturing Processes
Before you walk into the interview with Limelight Health, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Limelight Health value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
