At a Glance
- Tasks: Support client relationships and enhance user experience on our innovative platform.
- Company: Join Whitespace, a Verisk business, transforming the insurance market.
- Benefits: Hybrid work model, career growth opportunities, and exposure to insurtech.
- Other info: Contribute ideas and improve processes in a dynamic, tech-driven environment.
- Why this job: Kickstart your career in a fast-growing industry while learning from experienced professionals.
- Qualifications: Experience with CRM tools, strong communication skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
Whitespace, a Verisk business | London (Hybrid)
Join a team that is helping modernize how the global insurance market operates. Whitespace, part of Verisk, is transforming how brokers and carriers connect, collaborate, and place risk. Backed by Verisk’s global scale in data, analytics, and technology, we are at the center of digital change across the insurance industry.
As an Account Support Specialist, you will play a key role in supporting client relationships and ensuring a high quality experience across the platform. This is an excellent opportunity to build your career in insurtech, gain exposure to commercial activity, and develop deep knowledge of the insurance ecosystem.
This is more than a support role. It is a chance to learn how a fast growing platform operates at client level while building the skills to progress into account management or commercial roles. You will work closely with experienced Account Managers and multiple internal teams, giving you a strong foundation in both the insurance market and technology driven client delivery. You will have the space to contribute ideas, improve how the team works, and develop your own path as the platform continues to grow.
Responsibilities
- Support onboarding projects for new clients, with opportunities to take ownership over time
- Track platform usage and adoption, identifying trends and insights for the team
- Prepare reports, presentations, and meeting materials to support client discussions
- Maintain accurate client data and documentation in CRM systems
- Coordinate with Product, Support, and Commercial teams to ensure smooth delivery
- Monitor account activity and highlight areas for internal review and improvement
- Assist with platform demonstrations and training sessions
- Support Account Managers in preparing for and, where appropriate, joining client conversations
- Help improve internal processes by identifying inefficiencies and suggesting solutions
Qualifications
- Experience using CRM tools and Microsoft Office
- Interest in the insurance market, ideally within specialty or wholesale environments
- Strong organization skills and attention to detail
- Clear communication skills, both written and verbal
- A proactive approach with the confidence to take initiative
- Curiosity and willingness to learn in a fast paced environment
- Interest in technology and digital transformation
Account Support Specialist employer: Limelight Health
Whitespace, a Verisk business, is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. As an Account Support Specialist, you will not only support client relationships but also have ample opportunities for professional growth within the insurtech sector, backed by Verisk's extensive resources. With a focus on innovation and collaboration, employees are encouraged to contribute ideas and develop their skills in a fast-paced environment, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and insurtech space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Whitespace and Verisk thoroughly. Understand their mission, values, and recent developments in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Account Support Specialist, clear communication is key. Try mock interviews with friends or use online platforms to refine your verbal and written skills. The more confident you are, the better you'll connect with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Whitespace. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Account Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Support Specialist role. Highlight any relevant experience with CRM tools, your interest in the insurance market, and your strong organisational skills.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about joining Whitespace and how you can contribute to our mission of transforming the insurance market. Be sure to mention your proactive approach and willingness to learn!
Showcase Your Communication Skills:Since clear communication is key in this role, make sure your application is well-written and free of errors. Use concise language and structure your thoughts clearly to demonstrate your written communication skills.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and you can easily keep track of your application status. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Limelight Health
✨Know Your Stuff
Make sure you brush up on the insurance market, especially in specialty or wholesale environments. Familiarise yourself with Whitespace's platform and how it connects brokers and carriers. This will show your genuine interest and help you stand out.
✨Show Off Your CRM Skills
Since experience with CRM tools is a must, be ready to discuss your previous experiences using them. Prepare examples of how you've used CRM systems to track client interactions or improve processes. This will demonstrate your organisational skills and attention to detail.
✨Be Proactive
During the interview, highlight instances where you've taken initiative in past roles. Whether it was improving a process or leading a project, showing that you can take ownership will resonate well with the team at Whitespace.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the onboarding process for new clients or how the team collaborates with Product and Support. This shows your curiosity and willingness to learn, which are key traits for success in this fast-paced environment.
