Program Manager, Street Operations
Program Manager, Street Operations

Program Manager, Street Operations

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Optimise vehicle positioning and empower local business owners to enhance marketplace operations.
  • Company: Join Lime, the world's largest shared electric vehicle company focused on sustainable transport.
  • Benefits: Competitive salary, equity options, flexible vacation, and unlimited Lime vehicle use.
  • Why this job: Make a real impact on urban mobility while working in a dynamic, inclusive environment.
  • Qualifications: 4+ years in data analysis, strong problem-solving skills, and proficiency in SQL and Excel.
  • Other info: Opportunities for professional growth and a culture that values diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Lime is the world’s largest shared electric vehicle company. We operate shared e-bikes and e-scooters in more than 30 countries across five continents. Our mission is to build a future where transportation is shared, affordable and carbon-free. We focus on accelerating sustainable alternatives to car ownership and improving access for people in cities around the world.

We are seeking a highly analytical, structured, customer-focused and results-driven individual to join our Global Operations team with a focus on the Street Operations Marketplace. You will be responsible for ensuring that vehicles are optimally positioned to meet rider demand, maximizing vehicle availability and minimizing rider wait times.

What You\’ll Do

  • Optimize Vehicle Positioning: Prioritize user acquisition and retention by strategically positioning vehicles to meet demand and monitor the impact of these placements on the user base.
  • Empower Local Business Owners: Determine reporting requirements and provide tools and insights to monitor performance and streamline marketplace operations.
  • Build Data-Driven Insights: Develop and maintain analytical reports that drive strategic decisions and give stakeholders visibility into key metrics.
  • Identify and Solve Operational Challenges: Recognize trends, analyze problems, and propose actionable solutions to improve marketplace efficiency.
  • Streamline Reporting Processes: Integrate reporting into business workflows and explore automation to enhance efficiency.
  • Drive Continuous Improvement: Structure project plans to evolve the reporting stack to meet changing business needs.
  • Manage Cross-Functional Stakeholder Communication: Map stakeholders across teams, manage expectations, and maintain clear communication channels for alignment and feedback.
  • Define and Track Project Success: Own project scopes, identify success metrics, and measure progress to drive impact.

About You

  • Strong analytical mindset with 4+ years of experience in data analysis, business intelligence and/or operations.
  • Excellent problem-solving skills, able to recognize patterns and drive data-backed solutions.
  • Experience integrating reporting systems into business processes, with a focus on automation and optimization.
  • Ability to structure and execute project plans independently, with clear success metrics and outcomes.
  • Strong communication and stakeholder management skills; comfortable working cross-functionally with diverse teams.
  • Solid knowledge of SQL and Excel/Sheets; data visualization and summarization proficiency is necessary. Tableau or other data analysis tools, Python, Google Script or other automation skills are a strong plus.
  • A proactive, hands-on approach with ownership and accountability.

Equity, Benefits & Workplace

  • Competitive salaries, performance-based annual bonus and pre-IPO equity
  • Health and wellness offerings starting day one
  • Flexible vacation policies with ample paid holidays
  • Fully-paid parental leave and supportive programs for pursue parenthood
  • Retirement and financial goal support with access to financial advisors
  • Unlimited, complimentary use of Lime vehicles in hundreds of cities worldwide
  • Professional growth through quarterly learning days and top-tier tools
  • Opportunities to connect across teams and locations
  • Inclusive culture with Employee Resource Groups and DEI training
  • Recognition of great work through rewards and career advancement
  • Benefits vary by employment type and country; terms apply

Please note there are scams targeting applicants. Communications related to hiring at Lime come through our Recruiting team with @li.me addresses.

How we Lime

Win together. We’re on this ride together, prioritizing the company’s interests and collaborating across functions to deliver for riders, cities, and operators.

Obsess about our customers. We innovate on behalf of riders, cities, and operators, and seek to understand them locally.

Raise the bar. We deliver top results, continuously innovating to set new precedents, and value diverse perspectives to strengthen our teams.

Build great teams. We develop top talent and treat each hiring, promotion, and performance conversation as an opportunity to grow.

See clearly, with optimism. We face challenges with planning and teamwork, aiming for clear action.

Challenge because we care. We value honesty, curiosity, and listening with an open mind.

Boldly commit. Once a decision is made, we commit fully to achieving our goals.

Our Employee Resource Groups (ERGs) Our ERGs foster belonging and support through shared experiences and ongoing learning.

\”We encourage our teams to expand their knowledge, gain awareness and develop new skills, as we grow. Our goals can only be achieved through a truly diverse and inclusive workforce, where everyone feels valued and where you can bring your full self to work.” – Wayne Ting, CEO

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Program Manager, Street Operations employer: LimeBike Germany GmbH

Lime is an exceptional employer that prioritises employee growth and well-being, offering competitive salaries, performance-based bonuses, and comprehensive health benefits from day one. With a flexible vacation policy, unlimited use of Lime vehicles, and a strong commitment to diversity and inclusion, employees thrive in a collaborative and innovative work culture that values their contributions and fosters professional development.
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Contact Detail:

LimeBike Germany GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Program Manager, Street Operations

Tip Number 1

Get to know the company inside out! Research Lime's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for interviews by practising common questions related to data analysis and project management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that job!

We think you need these skills to ace Program Manager, Street Operations

Analytical Skills
Data Analysis
Problem-Solving Skills
SQL
Excel/Sheets
Data Visualization
Project Management
Stakeholder Management
Reporting Systems Integration
Automation Skills
Communication Skills
Cross-Functional Collaboration
Business Intelligence
Operational Efficiency

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Program Manager role. Highlight your analytical skills and experience in data analysis, as these are key for us at Lime. Show how your past experiences align with our mission of building a sustainable future.

Showcase Your Problem-Solving Skills: We love candidates who can think critically and solve problems. In your application, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to identify trends and propose actionable solutions, which is crucial for the Street Operations Marketplace.

Highlight Your Communication Skills: As a Program Manager, you'll need to manage cross-functional communication effectively. Use your application to showcase your stakeholder management skills. Mention any experiences where you’ve successfully collaborated with diverse teams to achieve common goals.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Lime!

How to prepare for a job interview at LimeBike Germany GmbH

Know Your Data

As a Program Manager focusing on Street Operations, you’ll need to showcase your analytical skills. Brush up on SQL and Excel/Sheets, and be ready to discuss how you've used data to drive decisions in past roles. Prepare examples of reports you've created or insights you've derived from data.

Understand the Marketplace

Familiarise yourself with Lime's operations and the shared electric vehicle market. Be prepared to discuss how you would optimise vehicle positioning based on user demand. Think about specific strategies you could implement to improve rider experience and reduce wait times.

Showcase Problem-Solving Skills

Highlight your ability to identify operational challenges and propose actionable solutions. Prepare a couple of scenarios where you successfully tackled a problem in a previous role, focusing on the steps you took and the outcomes achieved.

Communicate Effectively

Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve managed cross-functional teams and maintained stakeholder communication in past projects. This will demonstrate your ability to align diverse teams towards common goals.

Program Manager, Street Operations
LimeBike Germany GmbH

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